Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 31

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
325 Reviews
4.9

325 Reviews

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325 Reviews of Shawn Hooe

April 21, 2024

Dealership Rating
Employee Rating

Always a great service experience at James Wood Motors! Nice waiting area with coffee and more. Shawn Hooe is my service advisor for years now. His knowledge and guidance are second to none. Excellent serv More

by SPSH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Buick GMC Decatur. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 20, 2024

Dealership Rating
Employee Rating

I have always used James Wood for anything that goes on with my vehicle which is a 2017 Chevrolet Camaro they always do good work on my vehicle and let me know what's going on with it I really appreciate t More

by wrightchristie1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Rhine

Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I'm glad to hear that your service visit went so well. It's always great to hear from our customers and I appreciate you taking the time to give us feedback. Thank you for continually choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 19, 2024

Dealership Rating
Employee Rating

Service had been sketchy in the past. But appears Dealership is trying to do better. More

by cleatus99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

Apr 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 18, 2024

Dealership Rating
Employee Rating

Helpful and courteous. It was a very smooth transaction. There was an issue with OnStar, but Drew handled it professionally. More

by whittmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Bryan Stanley

Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at James Wood Chevrolet Buick GMC Decatur provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 17, 2024

Dealership Rating
Employee Rating

James Wood Motors always treats me right, ive been doing business with them for 30 years and have never had a bad experience! More

by mdobyns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 13, 2024

Dealership Rating
Employee Rating

I am not any good at writing reviews but James Woods dealer ship is great place to buy a new car and to get your vehicles serviced More

by JYPEWITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Sam Lara

Apr 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 11, 2024

Dealership Rating
Employee Rating

Beautiful dealership and I had a wonderful time visiting with sales and service people while they got my new car ready. More

by JMELTON3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 08, 2024

Dealership Rating
Employee Rating

From the purchase to all maintenance needs, the staff has been excellent. Highly recommend James Wood More

by caeubank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

April 08, 2024

Dealership Rating
Employee Rating

Good job by Shawn excellent job by men working to service my truck. Great job all round. More

by rdurhamrosston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with Shawn and my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

April 06, 2024

Dealership Rating
Employee Rating

Karen is amazing! Love doing business with her. She always takes the best care of me More

by superbee777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tthank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Buick GMC Decatur team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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