Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 30

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
356 Reviews
4.9

356 Reviews

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356 Reviews of Shawn Hooe

June 29, 2024

Dealership Rating
Employee Rating

Fast and efficient service. Shawn is always cordial and works to deliver a positive customer experience. More

by jerry_mercer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and the excellent review, Jerry. I'm delighted to hear that Shawn provided fast and efficient service and contributed to a positive customer experience. At James Wood Chevrolet Buick GMC Decatur, I'm always striving to make sure our customers are well taken care of. I look forward to assisting you again! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

Dealership Rating
Employee Rating

Shawn was very helpful and polite. Great service I will recommend to my friends anytime More

by rowe.brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review, Shawn was delighted to assist you! We appreciate your recommendation to your friends. We look forward to welcoming you back next time or helping your friends find their perfect vehicle. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 27, 2024

Dealership Rating
Employee Rating

Friendly and efficient and that is all I want to say and not the additional 12 words More

by CAROL.ARLEDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Jun 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! We appreciate your feedback and are glad to hear you found our team friendly and efficient at James Wood Chevrolet Buick GMC Decatur. We look forward to your next visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 26, 2024

Dealership Rating
Employee Rating

They are Always personable,no up selling and I think they are honest and trustworthy. More

by faalady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley , Krystal Gipson

Jun 27, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our commitment to providing a personable, honest, and trustworthy experience at James Wood Chevrolet Buick GMC Decatur. I appreciate your kind words and look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 23, 2024

Dealership Rating
Employee Rating

My service call went fine. There were no problems. If anything, the wash job was average. Water sprinkled on the car is about all it got. While waiting a lady offered popco More

by sdmathis27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I am glad to hear that your visit was an overall positive one. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 22, 2024

Dealership Rating
Employee Rating

They really help us out. I know a guy named Sean. He’s the one help us twice. I don’t know how long he’s been working for them, but he really has skills even though he was re More

by ardiano.julian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for highlighting Sean's exceptional service at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty and I am delighted to hear about your positive experience. I look forward to assisting you again in the future if needed. Thank you for choosing us! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 20, 2024

Dealership Rating
Employee Rating

They’re always kind and courteous- always professional in all that they do. The service department, as well as other departments, is second to none. It’s a pleasure taking my car there every time. More

by JOEANDCINDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley , Paul Johnson, Catalina Delgado

Jun 21, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for recognizing our dedication to professionalism and excellence at James Wood Chevrolet Buick GMC Decatur! We are delighted to hear about your positive experiences with our service and other departments. We appreciate your loyalty and look forward to welcoming you back for all your car needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 17, 2024

Dealership Rating
Employee Rating

My 2017 Silverado Z71 was taken care of quickly and efficiently by James Wood in Decatur, Service personnel were friendly and ensured I was taken care of during my wait for repair of my pickup truck. More

by AMMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur. We are thrilled to hear that your 2017 Silverado Z71 was taken care of quickly and efficiently by our service personnel. We always aim to provide friendly and efficient service to ensure our customers have a great experience. We appreciate your positive feedback and look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

Dealership Rating
Employee Rating

Just went in for an oil change by appointment everything went good had vehicle washed done alittle over an hour over all good service More

by knightrider428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your recent oil change appointment! We appreciate your positive feedback and are glad you had a good experience with us. We strive to provide excellent service, and we're happy to hear that you were satisfied with the service and the vehicle wash. We look forward to assisting you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

Dealership Rating
Employee Rating

James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t More

by bandehouston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Russell Fox, James Love, Dustin Stachowiak , Krystal Gipson, Paul Johnson, Jose Martinez

Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that you found our dealership friendly and helpful. I appreciate your business and look forward to assisting you with any future needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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