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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 30

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
343 Reviews
4.9

343 Reviews

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343 Reviews of Shawn Hooe

June 13, 2024

Dealership Rating
Employee Rating

The best dealership to go to for a new car or for service on you car! More

by NICKIE.SHERWOOD67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Bryan Stanley , Zach Rhine

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Jun 14, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your automotive needs! I appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. I look forward to assisting you with your next vehicle purchase or service visit. Feel free to share your experience with others! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 10, 2024

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Employee Rating

It's a great place to go and look at vehicles while getting a truck worked on More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 13, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 09, 2024

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Employee Rating

Always the best service , I appreciate James Wood and their employees. Thank you also for the concierge service with rides back to my home. More

by leslie.mayfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Mayfield

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Jun 11, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 01, 2024

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Employee Rating

Always great service at the service center And absolutely love working with Shawn he’s the best More

by DJCRUNK80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. I appreciate your loyalty and I am thrilled to hear that Shawn provided you with excellent service. I look forward to your next visit! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 01, 2024

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Employee Rating

Always friendly service, prompt and attention to detail. The service and parts department very knowledgeable and super attentive to customer needs. More

by JAMES.LOVE0704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes, James Love, Dustin Stachowiak , Krystal Gipson, Paul Johnson, Jose Martinez, Zach Rhine

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Jun 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the kind words regarding our service and parts department. I am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I strive to provide friendly and prompt service with attention to detail. Please do not hesitate to reach out to me for any future needs. I appreciate your feedback and look forward to serving you again. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 31, 2024

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Employee Rating

Technician didn't even bother to clean their dirty hand prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete. More

by PARATEXFARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your feedback with us. We truly appreciate your input and are disappointed to hear about the inconvenience you experienced with the completion time and cleanliness of your vehicle. We hold ourselves to a high standard and your experience doesn't reflect that. Please contact me directly so we can work towards a resolution. Thank you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 30, 2024

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Employee Rating

I love going to James Woods btw I drive 36 miles to use the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv More

by robrose31372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Balderas, Brandt Wicker

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May 31, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur for servicing your truck! I'm thrilled to hear you had a no-hassle experience. Please visit us again for any future needs and share your positive experience with others. Drive safely! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 25, 2024

Dealership Rating
Employee Rating

Very friendly responsive personel The lady ? ? Tops them all except j woods Kim folk guy I’m bad w names More

by PARAWISESERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Bryan Stanley, David Stokes , Krystal Gipson, Andrew Jezierski, Paul Johnson, Zach Rhine

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May 28, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the 5-star review! I am thrilled to hear that our team provided you with friendly and responsive service. I appreciate your kind words and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 23, 2024

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Employee Rating

James Woods does an excellent job of taking care of my vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can. More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley

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May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to share your positive experience with us, David! We're thrilled to hear that we could meet your vehicle maintenance needs efficiently. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 22, 2024

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Employee Rating

Been using this dealership since 1987 I bought my first Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people. More

by burnstech1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Carey Williams, Brandt Wicker, Randy Williams, Starla Johnson, Nick Huff, Sam Lara, Matt Smith , Paul Johnson

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May 24, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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