Shawn Lagundo | Page 41

A Great Experiece! Thank you Shawn, Michelle & the team for making my car buying experience a most positive one. I appreciate your "no pressure" approach in a friendly, Thank you Shawn, Michelle & the team for making my car buying experience a most positive one. I appreciate your "no pressure" approach in a friendly, family oriented atmosphere . You definitely have my most favorable recommendation. I'm looking forward to fun travels in my Tuscon! More

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Helpful and Friendly My thanks to Shawn Lagundo (Sales Consultant) and the rest of the professional staff at Annapolis Hyundai. Because of them, buying a used car was a p My thanks to Shawn Lagundo (Sales Consultant) and the rest of the professional staff at Annapolis Hyundai. Because of them, buying a used car was a pleasant and smooth experience. I definitely recommend a visit to Annapolis Hyundai. More

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2018 Hyundai Elantra Purchase! Outstanding customer service from Shawn Lagundo! I purchased a 2018 Hyundai Elantra from him and he was very eager and willing to help me out. With pa Outstanding customer service from Shawn Lagundo! I purchased a 2018 Hyundai Elantra from him and he was very eager and willing to help me out. With patience, Shawn sat down briefly with me and negotiated a reasonable price that was attainable and had the deal sealed in no time. I was in and out of the dealership faster than a blink of an eye. That's what it seamed like anyway. Thanks so much for your wonderful hospitality and I will definitely highly recommend him to everyone that wants to purchase a car. More

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Second time buying from Annapolis Hyundai This is the second time I’ve purchased a vehicle from Shawn Lagundo. Both times I got exactly what I wanted in my purchase. I came in on an extremely This is the second time I’ve purchased a vehicle from Shawn Lagundo. Both times I got exactly what I wanted in my purchase. I came in on an extremely rainy day & didn’t have to step out in the rain one time while checking out the vehicles. The service I’ve received is always over the top. Thanks for helping me get back on the road with a car that I love! More

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Smooth car sale & great service As first time car buyers, we were worried about how the process was going to go. Todd worked with us primarily and answered our questions professional As first time car buyers, we were worried about how the process was going to go. Todd worked with us primarily and answered our questions professionally as we went through the entire process. In the end we were happy customers with a great car for a great price! More

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Fair Pricing, No Hassle, Problem Solvers Cars are commodity items - effectively identical from one dealer to another. As such, I always look to do business with the dealership which understa Cars are commodity items - effectively identical from one dealer to another. As such, I always look to do business with the dealership which understands this, and makes an effort to distinguish their offering through low prices and transnational efficiency. In my most recent search for a new vehicle, I spoke with nearly a dozen Hyundai dealers across the MD/VA/DC area. In the end, Annapolis Hyundai rose to the top as the one which best understood and reflected the aforementioned philosophy. Greg, Shawn, and Eric provided favorable pricing (ultimately better than any of the other dealer with which I negotiated) and had me on the road with two new vehicles within an hour of stepping foot on the premises. They even went the extra mile and found me a pair of drivers to assist in getting my two cars all the way from Annapolis to Bethesda. In the future, despite the distance, Annapolis Hyundai will be my first call when searching for a new vehicle. More

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Very plesant Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. More

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The best dealership I have purchas about eight cars and by far the best experience I've ever had. Thank you so much and i will tell all my family and friends I have purchas about eight cars and by far the best experience I've ever had. Thank you so much and i will tell all my family and friends More

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Gen coupe!! Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at a Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at all even after nothing that there was a non-disclosed issue with the front fender and wheel guard. I called and called, even drove up to the dealer. David, the used car manager, brought out a tech to put a push screw in the wheel guard even though I told him that wouldn't work and I showed him the crack that I found and that the gauard had broken where the main screw was and the wind just pushed it back and again the loud noise. So needless to say it happened again. So this time when I went to the dealer David just handed me off to service, as if saying "see what you can do for him...not my problem". Jacob in service was truly helpful even got the part ordered for me and scheduled service for me. So after a week went by and I heard nothing about anynthing I called Jacob and he informed me he mentioned to David to contact me because David told him they weren't paying for the part. So now I'm annoyed and pissed. I drive up to the dealer halfway into hukk mode and Jacob can see it in my eyes. Fortunately no one from used cars was there especially not David ( fortunately for them)..I was a split second from giving them the keys and walking out with a stop payment call to my bank. I spoke with the new GM and he helped me get this issue taken care of at no cost to me. Jacob and the new GM, rock!! Initial review: Dealership was super cool. The sales team was awesome, really friendly and patient. The price of the vehicle was pretty good, another couple grand off and greatness would gave been achieved. Fyi, be sure to slowly inspect your car if you by used. I found a problem with a non essential plastic part, behind my front fender that was not easily seen. Hopefully they can get this fixed for me. All in all pretty smooth experience at this dealership. More

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Bought My SUV From Them All the Way From Texas Great team at Annapolis Hyundai. General Manager Marc Bortnick is very professional. I have been buying cars from him for years. I trust him so much, Great team at Annapolis Hyundai. General Manager Marc Bortnick is very professional. I have been buying cars from him for years. I trust him so much, that I purchased this vehicle from him, even though I live in Texas. I highly recommend Marc and his team. They are honest, fair and they hustle for the customer. More

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