287 Reviews
Write a ReviewIndustry Experience
10 yrs, 1 mo
Languages Spoken
English
287 Reviews of Shawn Ortiz
September 02, 2020
Mary and Shawn were great they made the leasing process easy and stress free. I was able to get a better price than any other dealership was able to offer. Can't wait to go back again in a few years when m easy and stress free. I was able to get a better price than any other dealership was able to offer. Can't wait to go back again in a few years when my lease is up. More
Other Employees Tagged: Mary Graffeo, Steve Riccardone
June 24, 2020
Had the pleasure of working with Mary Graffeo and Shawn Ortiz both went above and beyond to accommodate our needs. Was really impressed with their realness and down to earth approach during these difficult Ortiz both went above and beyond to accommodate our needs. Was really impressed with their realness and down to earth approach during these difficult times. We couldn’t have asked for a better experience! Thank You!!! More
Other Employees Tagged: Mary Graffeo, Steve Riccardone
March 15, 2020
Every person we encountered today was helpful and informative. Arasalan is an excellent salesman and Juan and Sawn made the paperwork feel easy and clear. informative. Arasalan is an excellent salesman and Juan and Sawn made the paperwork feel easy and clear. More
Other Employees Tagged: Juan Estrella, Arsalan Saleem
March 08, 2020
Happy Aviator Black Label Man My wife Elena and I had an absolutely wonderful start to finish experience. Our sales person Mary Graffeo made us feel welcomed and relaxed. We have p My wife Elena and I had an absolutely wonderful start to finish experience. Our sales person Mary Graffeo made us feel welcomed and relaxed. We have purchased 12 new cars from various dealerships in the last 9 years. This was by far the best buying experience to date. Mary was very professional and at the same time she made feel like family. We actually went to look and maybe test drive. However Mary, Shawn and the General Manager Doug Hansen took such good care of us on our trade in 2017 Lincoln Continental and on the price of our new 2020 Aviator Black Label that we bought it and they stayed late so we could drive it home that same night. More
Other Employees Tagged: Sales Mary Graffio, GM Doug Hansen,
March 02, 2020
Found my SUV Dana Ford, did not have the vehicle I wanted, 2020 Ford Explorer XLT, they found it at another dealership.Great service. Big thanks to Arsalan Saleem. Dana Ford, did not have the vehicle I wanted, 2020 Ford Explorer XLT, they found it at another dealership.Great service. Big thanks to Arsalan Saleem. More
Other Employees Tagged: Jesse Cognetta , Arsalan Saleem
February 20, 2020
Satisfying and pleasureable Highly recommend this dealership they were helpful honest and professional from the manager Steve Riccardone to the sales people and staff. Always a g Highly recommend this dealership they were helpful honest and professional from the manager Steve Riccardone to the sales people and staff. Always a great experience More
Other Employees Tagged: Steve Riccardone, Nicholas Squeo
January 30, 2020
Excellent Dealership. Left extremely satisfied! I was in the market for a new lease and I went into Dana Ford because I had used them in the past and always left with a positive experience. Worke I was in the market for a new lease and I went into Dana Ford because I had used them in the past and always left with a positive experience. Worked with Mary and Claudia in sales and both were excellent. They answered all the questions I had, found me the car I was looking for and did not rush me through the leasing process, which put me at ease because I always hate having to get a new car... its this reason why I keep coming back to Dana Ford. On the finance side of things I worked with Steve who did all my paperwork and got the lease payments setup and processed and then I worked with Shawn who walked me through financing and transferring my plates and everything else that needed to be done before I could get the new car. Again, both employees were great and they answered all my questions and made me feel comfortable with my choices. The entire process only took a few hours and I was in and out with a new vehicle. If you are currently in the market for a new car, or will be soon, definitely consider going to Dana Ford as they really will work with you to try and get you the best deal out there... More
Other Employees Tagged: Claudia Castellon, Mary Graffeo, Steve Riccardone
January 19, 2020
2nd To None This was by far the best and easiest car buying experience I have ever had. Attentive dealership who's whole staff was amazing. From the moment I call This was by far the best and easiest car buying experience I have ever had. Attentive dealership who's whole staff was amazing. From the moment I called to check availability of a car to the moment I walked out the door with the keys they were top notch, and were able to turn around the whole deal in 3 days! More
Other Employees Tagged: Val Beigelman, Steve Riccardone
December 28, 2019
Smoothest transition out of lease and into new lease, thanks Jonathon,Dave,Shawn you guys made it so easy.Look forward for next lease for my second Ford car thanks Jonathon,Dave,Shawn you guys made it so easy.Look forward for next lease for my second Ford car More
Other Employees Tagged: Dave Dann, Jonathan Taylor
December 28, 2019
Everyone at the dealership was wonderful, helpful and easy to work with in answering all of my questions and getting me in a vehicle that I liked. easy to work with in answering all of my questions and getting me in a vehicle that I liked. More
Other Employees Tagged: Mary Graffeo, Cam Johnson, Steve Riccardone
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