Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 15

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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299 Reviews
not yet
rated

299 Reviews

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299 Reviews of Shawn Richter

May 22, 2021

Dealership Rating
Employee Rating

i sold cars for 18 years so i know a little bit about dealers this is the best one i have ever seen shawn is the best service man i have ever seen from the husband of nancy wiggin from mark wiggin thank More

by nancywiggin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 23, 2021

Rapids Honda responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 14, 2021

Dealership Rating
Employee Rating

Service was efficient & fast. Serv person was honest. He informed that my repair was free due to the prepaid maintenance that I purchased when I bought the car. More

by Maria M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Rapids Honda responded

Thank you for your feedback on your recent visit to Rapids Honda, Maria. We appreciate you taking the time to leave us this five-star review. I'm glad to hear that we were able to assist you and that you found your experience with us to be a positive one. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 13, 2021

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Employee Rating

Very quick and efficient service! I would highly recommend them. I bought the car from them and have had them service it from the beginning. More

by m.heg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 14, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 29, 2021

Dealership Rating
Employee Rating

I think I already answered this but here goes again. The service was fine and I had no issues. It was just an oil change so easy. More

by leedally2011
Recommend Dealer
Yes
Apr 30, 2021

Rapids Honda responded

Lee, Thank you for your very kind review. Shawn and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 28, 2021

Dealership Rating
Employee Rating

Really good experience with Shawn he was helpful and very nice. He was helpful from are problems that we experienced with the brnad new car. More

by seanmorrison1195
Recommend Dealer
Yes
Apr 29, 2021

Rapids Honda responded

Sean, thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 18, 2021

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Employee Rating

The service department took great care of me like they always do! I was able to get a timely appointment, and get the work done that I needed. More

by normanjeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Apr 19, 2021

Rapids Honda responded

Jeremy, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive service experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 04, 2021

Dealership Rating
Employee Rating

Everybody at Rapids Honda takes pride in there work . From the moment you bring your car in for service they are ready to help you . You really need to see this for yourself . The free coffee is a nic More

by beam.dusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

April 03, 2021

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Employee Rating

Shawn kept me informed on how things were proceeding with the service of my vehicle. I really appreciated the fact that he provided a car for me especially when the service department asked to have my car ov More

by Willow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2021

Rapids Honda responded

Thank you, Willow! We are so glad that we had the opportunity to work with you, and that Shawn could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 26, 2021

Dealership Rating
Employee Rating

Friendly, great customer service.5 6 7 8 9 10 11 12 13 Friendly, great customer service. 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 More

by screen_name
Recommend Dealer
Yes

March 21, 2021

Dealership Rating
Employee Rating

We’ve bees with rapid Luther for a long time . Their service is outstanding in all respects. Very patient and kind . I have been very satisfied with my service on my Honda CRV More

by junshao0322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 21, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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