Rapids Honda is a relatively new dealer in Coon Rapids.
They are working very hard to earn your business and bend over backwards to make sure you are happy with the service. Give them a try!
They are working very hard to earn your business and bend over backwards to make sure you are happy with the service. Give them a try!
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by ckane1630
Verified Customer
Verified Customer
Mar 19, 2021 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn was great to work with. He immediately found me a
rental car even though they were scarce around the lot. I appreciated his communication throughout the work on my vehicle. We will use Rapids Honda
rental car even though they were scarce around the lot. I appreciated his communication throughout the work on my vehicle. We will use Rapids Honda again.
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by tina.tamura
Verified Customer
Verified Customer
Mar 18, 2021 -
Rapids Honda responded
Thank you, Tina, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shawn here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn R. in service is one of the most professional,
polite service personnel I’ve ever encountered. Truly why I chose Rapids Honda and will again.
polite service personnel I’ve ever encountered. Truly why I chose Rapids Honda and will again.
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by DaveLisa
Verified Customer
Verified Customer
Mar 18, 2021 -
Rapids Honda responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shawn met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Outstanding communication and excellent workmanship. The
waiting area is clean and roomy. Professional etiquette and quality workers. Will definitely return for future work when it is needed.
waiting area is clean and roomy. Professional etiquette and quality workers. Will definitely return for future work when it is needed.
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by tatgejoshua
Verified Customer
Verified Customer
Mar 17, 2021 -
Rapids Honda responded
Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Again, I worked with Shawn Richter from an appointment
made by him. I arrived on time for the service. Shawn and the two other service coordinators wore masks and were careful with distancing. He helpe
made by him. I arrived on time for the service. Shawn and the two other service coordinators wore masks and were careful with distancing. He helped me with getting the rental together and quote a time which was met. Shawn greeted me and also gave assistance for tire pressure including reset as well. I am not sure who serviced my car, but they made it a point to use a floor sheet as well as plastic up my wheel to avoid a contact issue. The service at this dealership is always outstanding to the point of being a Japanese-style total service location.
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by lord999x
Verified Customer
Verified Customer
Mar 17, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear that Shawn and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
During the recent extreme cold spell, the battery died on
my 2-year-old Honda Odyssey. After getting it towed in, it was a quick and simple replacement, under warranty!, to get us back on the road. As alwa
my 2-year-old Honda Odyssey. After getting it towed in, it was a quick and simple replacement, under warranty!, to get us back on the road. As always, fantastic service and great people.
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by tdhuberty
Verified Customer
Verified Customer
Mar 14, 2021 -
Rapids Honda responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service. Speedy initial attention. Thorough. Close
to home.
Will definitely visit this location again.
Thanks for the car wash after changing my headlights ! Appreciated it !!
to home.
Will definitely visit this location again.
Thanks for the car wash after changing my headlights ! Appreciated it !!
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by kimdq
Verified Customer
Verified Customer
Mar 12, 2021 -
Rapids Honda responded
Thanks, Kim, for sharing your thoughts about your service experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
We've been to this dealer several times now for service
and our experience has always been great. Everyone is friendly and attentive. Thanks again!
and our experience has always been great. Everyone is friendly and attentive. Thanks again!
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by debbieolson077
Verified Customer
Verified Customer
Mar 04, 2021 -
Rapids Honda responded
Thank you, Debbie, for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I was approached immediately when I drove in. Shawn was
very nice and professional. My car was taken care of right away. It was great!
very nice and professional. My car was taken care of right away. It was great!
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by Kristie
Verified Customer
Verified Customer
Mar 01, 2021 -
Rapids Honda responded
Kristie, Thank you for your feedback and 5-star rating! We are so glad that Shawn had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oil Change and tire rotation was performed well while
waiting are was clean and pleasant. My customer service rep was friendly and wanted to make sure I received best service possible.
waiting are was clean and pleasant. My customer service rep was friendly and wanted to make sure I received best service possible.
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by Tim
Verified Customer
Verified Customer
Feb 23, 2021 -
Rapids Honda responded
Thank you for sharing your thoughts about your experience with Rapids Honda, Tim! We appreciate you taking the time to leave us this fabulous, five-star review. Thank you for your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com