Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 16

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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rated
299 Reviews
not yet
rated

299 Reviews

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299 Reviews of Shawn Richter

March 18, 2021

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Employee Rating

Rapids Honda is a relatively new dealer in Coon Rapids. They are working very hard to earn your business and bend over backwards to make sure you are happy with the service. Give them a try! More

by ckane1630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow, Marlin Haney

Mar 19, 2021

Rapids Honda responded

Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 18, 2021

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Employee Rating

Shawn was great to work with. He immediately found me a rental car even though they were scarce around the lot. I appreciated his communication throughout the work on my vehicle. We will use Rapids Honda More

by tina.tamura
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 18, 2021

Rapids Honda responded

Thank you, Tina, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Shawn here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2021

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Employee Rating

Shawn R. in service is one of the most professional, polite service personnel I’ve ever encountered. Truly why I chose Rapids Honda and will again. More

by DaveLisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Shawn met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2021

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Employee Rating

Outstanding communication and excellent workmanship. The waiting area is clean and roomy. Professional etiquette and quality workers. Will definitely return for future work when it is needed. More

by tatgejoshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Vang, Chad Zastrow

Mar 17, 2021

Rapids Honda responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 17, 2021

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Employee Rating

Again, I worked with Shawn Richter from an appointment made by him. I arrived on time for the service. Shawn and the two other service coordinators wore masks and were careful with distancing. He helpe More

by lord999x
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 17, 2021

Rapids Honda responded

Thank you for your business and this review. We're happy to hear that Shawn and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 13, 2021

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Employee Rating

During the recent extreme cold spell, the battery died on my 2-year-old Honda Odyssey. After getting it towed in, it was a quick and simple replacement, under warranty!, to get us back on the road. As alwa More

by tdhuberty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2021

Rapids Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 12, 2021

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Employee Rating

Great service. Speedy initial attention. Thorough. Close to home. Will definitely visit this location again. Thanks for the car wash after changing my headlights ! Appreciated it !! More

by kimdq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Rapids Honda responded

Thanks, Kim, for sharing your thoughts about your service experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 03, 2021

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Employee Rating

We've been to this dealer several times now for service and our experience has always been great. Everyone is friendly and attentive. Thanks again! More

by debbieolson077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Mar 04, 2021

Rapids Honda responded

Thank you, Debbie, for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 28, 2021

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Employee Rating

I was approached immediately when I drove in. Shawn was very nice and professional. My car was taken care of right away. It was great! More

by Kristie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Rapids Honda responded

Kristie, Thank you for your feedback and 5-star rating! We are so glad that Shawn had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 23, 2021

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Employee Rating

Oil Change and tire rotation was performed well while waiting are was clean and pleasant. My customer service rep was friendly and wanted to make sure I received best service possible. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Rapids Honda responded

Thank you for sharing your thoughts about your experience with Rapids Honda, Tim! We appreciate you taking the time to leave us this fabulous, five-star review. Thank you for your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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