Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 20

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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299 Reviews
not yet
rated

299 Reviews

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299 Reviews of Shawn Richter

November 11, 2020

Dealership Rating
Employee Rating

Shawn was most helpful, keep me informed while I waited for service to be completed..He also knowledgeably answered questions I had concerning using certain functions. More

by sas5140@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2020

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 07, 2020

Dealership Rating
Employee Rating

I bought my Honda CRV 1 year ago. I LOVE that I can just pull in anytime for a free car wash for the life of my vehicle. It is so nice to have a dealership that is always ready to keep my Honda looking gre More

by terry.ward123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Nov 09, 2020

Rapids Honda responded

Thank you, Terry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 04, 2020

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Employee Rating

Just wondering why this oil change was 5.00 more than the last oil change, seems nothing was different from last oil change. Thank you More

by Bjn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2020

Rapids Honda responded

Thank you for taking the time to tell everyone about your experience. We hope to see you again for all your vehicle service and purchase needs. Please feel free to reach out to my number below if you would like to discuss your visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 02, 2020

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Employee Rating

I've always had great service from the time of initial purchase and the routine maintenance appointments. Wife especially takes advantage of the free car washes. More

by Hank2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2020

Rapids Honda responded

Hank, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 02, 2020

Dealership Rating
Employee Rating

Kristina was very helpful and did everything she could to make the buying process easier and to have issues taken care of at no charge. More

by Kanary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh, Sara Snyder, Katie Young

Nov 02, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Kristina and our team. We're glad to hear they delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 23, 2020

Dealership Rating
Employee Rating

Always smiles when I come to rapids honda. I feel like I'm being taken care of and respected. All in a timely maner. Love. More

by vinn.jj713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen , Kevin Kue

Oct 25, 2020

Rapids Honda responded

Thank you, Vinn, for your five-star review! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 22, 2020

Dealership Rating
Employee Rating

The service was excellent as usual. Every thing was explained in detail and the price was as quoted. Shawn did a very good job. Thank you More

by allen98641
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2020

Rapids Honda responded

Thank you, Allen, for taking the time to share your thoughts on working with our team. We're glad to hear that Shawn delivered such a great experience! Congratulations on your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 20, 2020

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Employee Rating

Always treated very well. For my next vehicle purchase Rapids Honda will be at the top of the list. Great Cars, Great service, Great people! More

by jetrombley1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Please let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 15, 2020

Dealership Rating
Employee Rating

I wanted to thank Lance for making sure my car was looked at and repaired as necessary. This was a process for me with numerous trips for same issue needless to say I was not happy. After calls and message More

by asunta.howell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Roy Lacey, Lance (Service)

Oct 15, 2020

Rapids Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rapids Honda are glad to have you as a customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 15, 2020

Dealership Rating
Employee Rating

Rapids Honda is responsive, great service and easy to work with. I need a car for work and the manager provided me with a complimentary rental car when I had to leave my car for 5 hours for routine main More

by llbuchal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Rapids Honda responded

Thank you for your kind words for our service department! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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