Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 21

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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299 Reviews
not yet
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299 Reviews

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299 Reviews of Shawn Richter

October 14, 2020

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Employee Rating

First oil change , tire rotation and recalls all done in one visit! Fast and friendly service. My Awesome sales Pal, Kristina, helped me pass the time-Thank you! More

by MG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristina Andriyesh

Oct 14, 2020

Rapids Honda responded

Hello, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kristina and our team met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 09, 2020

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Employee Rating

The service is what I have come to expect from the Honda dealerships over the years. Rapids Honda has continued this high level quality to which I have become accustomed. More

by janjimhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2020

Rapids Honda responded

Thank you for sharing your experience with us! We truly appreciate your feedback and are thrilled to hear that you've had such a positive experience over the years here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 06, 2020

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Employee Rating

Easy process to check vehicle in and was able to get a rental car for the couple of hours they had my car. Great experience More

by DB1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Rapids Honda responded

Hello, It's great to hear that Shawn was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 05, 2020

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Employee Rating

Shawn was helpful and friendly, as well as accommodating - when the repair took longer, he made it especially simple for me with a loaner until the work was complete. More

by customer
Customer Service
Recommend Dealer
Yes
Oct 05, 2020

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Shawn and the rest of our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

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Employee Rating

Shawn provided outstanding service. He kept me informed on the status of the repairs. He promised the car would be done by the end of the day and then delivered it early. I had a great experience at Rapids More

by defalkner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Rapids Honda responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to work with you. We thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

October 01, 2020

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Employee Rating

Shawn was a rockstar as per usual! Went in for an oil change and tranny flush. He said it would be about and hour and a half but it was done in less than an hour! He also got me a coupon to save me some More

by mattploof
Recommend Dealer
Yes
Oct 02, 2020

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2020

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Employee Rating

The entire team is very courteous, professional, and listens to you. They communicate in a timely manner and are very efficient! Recommended for services rendered! More

by searayinrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Sara Snyder, Roger Thomas

Sep 30, 2020

Rapids Honda responded

Hello, Thank you for taking the time to share your thoughts on working with Roger, Shawn, and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2020

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Employee Rating

Great service! I was able to schedule my appointment quickly. The parts needed were in stock. Staff were very friendly and helpful, and the service was efficient. The waiting area was comfortable. More

by LoveMyHonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2020

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 28, 2020

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Employee Rating

The service team went above and beyond to take care of my auto needs. I would highly recommend. Thank you Rapids Honda for a job well done!!!! More

by Kristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Sep 28, 2020

Rapids Honda responded

Kristina, Thanks for sharing your thoughts about your service experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 24, 2020

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Employee Rating

My 2000 CRV needed some TLC With 163,000 miles on it. This was the first time with this CRV at Rapids Honda and Shawn Richter was my Service Advisor. He took care of me and my CRV. Rapids Honda is only More

by bobheltemes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Rapids Honda responded

Bob, We are very happy to have provided you with such a positive experience working with Shawn! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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