High Priced
You charge way to much for an oil change and tire rotation. At Midas it's 49.99 for the same exact service, time to switch.
I would recommend your de
You charge way to much for an oil change and tire rotation. At Midas it's 49.99 for the same exact service, time to switch.
I would recommend your dealership, but not service based on the price
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by David
Verified Customer
Verified Customer
Aug 03, 2020 -
Rapids Honda responded
David, thank you for sharing your review with us! We're glad to hear you had a good experience, and we would be happy to discuss our pricing with you if you'd like to reach out directly. We truly appreciate your feedback and hope to see you again!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Everyone one there was very professional and courteous
shaun worked with us he is very talented thanks for figuring out what the problem was and at checkout I really don’t remember his name but he was ver
shaun worked with us he is very talented thanks for figuring out what the problem was and at checkout I really don’t remember his name but he was very nice and professional he he helped us to get a discount and was very courteous he
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by nmahm213
Verified Customer
Verified Customer
Aug 03, 2020 -
Rapids Honda responded
Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Shawn was able to assist you and that you had such a positive experience. We appreciate your business.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
easy in, easy out
Thanks for getting me in EARLY, following my unfortunate encounter with a mangled tire. I rely heavily upon my new Honda Passport, and I really APPRE
Thanks for getting me in EARLY, following my unfortunate encounter with a mangled tire. I rely heavily upon my new Honda Passport, and I really APPRECIATED the rental car while mine was being attended to.
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by jjorgensen1982
Verified Customer
Verified Customer
Aug 02, 2020 -
Rapids Honda responded
Thanks for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I would give 0 stars if that was a choice. I was very
disappointed they quoted me $3200 to fix my air conditioning. I went to an independent garage and got it fixed for $250. I will never go back to Rapi
disappointed they quoted me $3200 to fix my air conditioning. I went to an independent garage and got it fixed for $250. I will never go back to Rapids after this experience.
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by MNKGLLWY
Verified Customer
Verified Customer
Aug 18, 2020 -
Rapids Honda responded
Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great experience.
This was my first visit at this dealership, and my first visit to a car dealership since Covid-19. The experience was good, and I received great serv
This was my first visit at this dealership, and my first visit to a car dealership since Covid-19. The experience was good, and I received great service from the technician.
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by dktetens
Verified Customer
Verified Customer
Aug 02, 2020 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service!
Beautiful new facility, waiting area that is large and comfortable, friendly employees, fast service! I am very happy that Honda is now in Coon Rapids
Beautiful new facility, waiting area that is large and comfortable, friendly employees, fast service! I am very happy that Honda is now in Coon Rapids - so convenient! Thanks
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by jcc
Verified Customer
Verified Customer
Aug 02, 2020 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very satisfactory
Came to your dealership after years with my previous one. Was pleasantly surprised to find 3 of your service employees were also from the previous de
Came to your dealership after years with my previous one. Was pleasantly surprised to find 3 of your service employees were also from the previous dealer. That alone made me feel confident.
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by Wilson
Verified Customer
Verified Customer
Jul 31, 2020 -
Rapids Honda responded
Thank you so much for your review! We are glad to hear that our team delivered a positive experience. Thank you for choosing Rapids Honda, and please let us know if we can be of any further assistance!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
oil change
service was great personal was top notch would tell other people about you whe looking to up grade my lease might be in to see someone there
service was great personal was top notch would tell other people about you whe looking to up grade my lease might be in to see someone there
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by hondabobb
Verified Customer
Verified Customer
Jul 29, 2020 -
Rapids Honda responded
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Shawn was very helpful. I got in earlier than my
appointment time. I plan to continue my Honda CRV maintenance at Rapids Honda I’m Coon Rapids.
appointment time. I plan to continue my Honda CRV maintenance at Rapids Honda I’m Coon Rapids.
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by douglipetzky
Verified Customer
Verified Customer
Jul 29, 2020 -
Rapids Honda responded
Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. We're happy to hear that Shawn was so helpful to you and that you had a positive experience. All of us at Rapids Honda are glad to have you as a customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Oil change completed faster than I thought
I went in for an oil change and it was done in about 30 min. Fastest one I've ever had. Nice to see it doesn't take an hour like other dealerships.
I went in for an oil change and it was done in about 30 min. Fastest one I've ever had. Nice to see it doesn't take an hour like other dealerships.
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by p.domsten
Verified Customer
Verified Customer
Jul 08, 2020 -
Rapids Honda responded
It's fantastic to hear that we provided you with great customer service while assisting you with your service needs! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda, we look forward to seeing you next time!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com