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Shawn Richter
299 Reviews
299 Reviews of Shawn Richter
Verified Customer
April 09, 2020
Ryan, our sales rep was very polite and helpful. He made sure we understood all the features the our new CR-V had and helped us in the financing. They were a little to pushy on trying to get us to do add on sure we understood all the features the our new CR-V had and helped us in the financing. They were a little to pushy on trying to get us to do add on’s, such as the extended warranty. We had brought in a 2017 CR-V for service and Shawn was outstanding in giving us quick service and keeping us informed as to the status of the work being done. I would recommend this dealership to anyone. I am having some rather big issues in my eyes, with our new vehicle and we will see how Rapids Honda fixes the issue to make it right. There may be a follow up to this review. More
by pmeisenbraun
Other Employees Tagged: Ryan Mickelson, John Yangwel
April 05, 2020
From start to finish, very professional and car was finished in timeframe quoted.Shawn had my breaks checked even though he didn’t have to, was very happy about it. finished in timeframe quoted.Shawn had my breaks checked even though he didn’t have to, was very happy about it. More
by redrock2001
March 28, 2020
Shawn was awesome. He had excellent customer service skills, 10/10 for him and no complaints! Shawn was quick to communicate, friendly, and informative. The services I wish had been a little different a skills, 10/10 for him and no complaints! Shawn was quick to communicate, friendly, and informative. The services I wish had been a little different and more thoroughly looked at before worked on, but overall it was a great experience and I would absolutely recommend their services. More
by alyssam.millett
March 26, 2020
Friendly and very helpful! I scheduled an oil change. I was in and out quickly. No Hassell and no surprises. he also helped me with a warranty issues for the body shop. I scheduled an oil change. I was in and out quickly. No Hassell and no surprises. he also helped me with a warranty issues for the body shop. More
by katiehammes
March 19, 2020
Everything was on time.Shawn is simply superb and have got patience enough to explain the customer questions(even for the future service related).Its my first experience at rapids and Shawn made me to vis got patience enough to explain the customer questions(even for the future service related).Its my first experience at rapids and Shawn made me to visit for all my services hereafter there.Thanks Shawn. - Best, siva g. More
by avis144
March 10, 2020
GREAT Those guys are the BEST, friendly, professional, knowlegable, trustworthy, personable and thank goodness they left Brookdale Honda and I followed them Those guys are the BEST, friendly, professional, knowlegable, trustworthy, personable and thank goodness they left Brookdale Honda and I followed them. Great people to deal with and a very nice dealership. More
by c.r.a.b.1
Other Employees Tagged: Chad Zastrow, Shane Stegeman
March 01, 2020
Fantastic and fast service and everyone is friendly and helpful! Waiting area and restroom is very clean. Everything is made easy there. Love my car. helpful! Waiting area and restroom is very clean. Everything is made easy there. Love my car. More
by kayvertina
Other Employees Tagged: Jolene Nguyen , Roy Lacey, Katie Young
February 25, 2020
I don’t trust the service department!Heard most came I don’t trust the service department! Heard most came from Brookdale Honda. I refuse to take my vehicle there! I took it to Buerkle Honda even thoug I don’t trust the service department! Heard most came from Brookdale Honda. I refuse to take my vehicle there! I took it to Buerkle Honda even though it was a lot further away! Had an oil change done late 2019 & think it was overfilled which caused many symptoms that could have been fraudulently misdiagnosed. More
by Kagee17
Other Employees Tagged: Steven Mackey
