Shawn Richter | Page 29

Did not specify I wanted synthetic oil. Oil change was done with synthetic oil and up charged for the oil. It's a high mileage van that doesnt need special oil. Never will I use Rapids Honda service ever done with synthetic oil and up charged for the oil. It's a high mileage van that doesnt need special oil. Never will I use Rapids Honda service ever again. More

by seva612 Verified Customer Verified Customer

Report | Print

oil change cabin filters fairly new here, so far the service was good and timely. when I pulled in they were right there, and out on time that he said. fairly new here, so far the service was good and timely. when I pulled in they were right there, and out on time that he said. More

by rtp1942 Verified Customer Verified Customer

Report | Print

great service Every time I come in the service people are great. Even if it is just for a car wash.. Maddie is especially great when I call, she gets back to me e Every time I come in the service people are great. Even if it is just for a car wash.. Maddie is especially great when I call, she gets back to me every time and answers all my questions. More

by pdowds Verified Customer Verified Customer

Report | Print

Always on time Always receive excellent service and they are always finished by the time quoted. Glad they opened a Honda in my area. Glad I started bringing my car Always receive excellent service and they are always finished by the time quoted. Glad they opened a Honda in my area. Glad I started bringing my car here for service since I was not happy with the Honda dealership that I was going to. More

by kelly.erickson92 Verified Customer Verified Customer

Report | Print

Great place We had a flat tire on our van. We called and they were able to fit us in right away. Very happy that they could fix it quickly. We had a flat tire on our van. We called and they were able to fit us in right away. Very happy that they could fix it quickly. More

by RITA Verified Customer Verified Customer

Report | Print

The service was good, information provided was excellent. Shawn had worked with us on every step of the process and I would ask for him for any service needs. Shawn had worked with us on every step of the process and I would ask for him for any service needs. More

by shreekanth Verified Customer Verified Customer

Report | Print

Great Sales staff are top notch. Service is fast and complete. Everyone is friendly, polite, and helpful. The facilities are new and very user friendly. Sales staff are top notch. Service is fast and complete. Everyone is friendly, polite, and helpful. The facilities are new and very user friendly. I would recommend them. More

by jacev6 Verified Customer Verified Customer

Report | Print

Warranty work check up Very friendly people. Helped to educate us on our issues at hand. We drop the vehicle off the night before the service and the service writer give us Very friendly people. Helped to educate us on our issues at hand. We drop the vehicle off the night before the service and the service writer give us a call when they got the car in to look at it. More

by allornone1 Verified Customer Verified Customer

Report | Print

Good Service I came for a "test" visit after considering changing dealerships. Everything was perfect and I will now switch to Rapids. My service person, Shawn R I came for a "test" visit after considering changing dealerships. Everything was perfect and I will now switch to Rapids. My service person, Shawn Richter, was friendly, informative and did exactly what I requested in a very timely manner. My visit couldn't have gone better! More

by hostagrower Verified Customer Verified Customer

Report | Print

Great dealership along with great people! Every time I come into Rapids Honda it’s always a positive experiencing! Whether I am getting a car wash or an oil change, this place always leaves me Every time I come into Rapids Honda it’s always a positive experiencing! Whether I am getting a car wash or an oil change, this place always leaves me smiling! The staff is always friendly and willing to make sure I am happy and comfortable as well! The waiting areas are also really clean and nice. A great place to sit down, have a cup of coffee while waiting for your car! Service is always fast and efficient, even if I don’t have an appointment. Shawn my service advisor was friendly and also kept me updated on the status of my car. The sales team is also great, they are willing to work with anyone and find a solution for you! Would definitely recommend to anyone looking for a new car or to have maintenance performed! I am glad to be a part of the Rapids Honda family! More

by HndaHRVLover Verified Customer Verified Customer

Report | Print