Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shawn Richter
Shawn Richter at Rapids Honda

Shawn Richter | Page 7

Service Advisor

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
301 Reviews
not yet
rated

301 Reviews

Write a Review

301 Reviews of Shawn Richter

February 02, 2022

Dealership Rating
Employee Rating

Service dept always takes care of me and gets me in and out fast! They make it easy and convenient! More

by normanjeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jolene Nguyen, Chad Zastrow, Marlin Haney , Maddie Campbell, Natalie Cherne, Ken Grantwit, Luke Khilans, Angie Sauro

Print
Feb 02, 2022

Rapids Honda responded

Thank you for taking the time to leave us a five-star rating. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda; we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 01, 2022

Dealership Rating
Employee Rating

I was greeted nicely and was able to watch my vehicle being worked on through the waiting glass area. The mechanic was very thorough and it was just an oil change, Cleaning the car is a nice touch More

by markamiller23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Khilans

Print
Feb 01, 2022

Rapids Honda responded

Thank you, Mark! Here at Rapids Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 01, 2022

Dealership Rating
Employee Rating

Chad Zastrow and Shawn Richter are always professional, give quality suggestions, and communicate throughout the entire process. They represent Rapids Honda in the best possible manner. More

by jfink16
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Print
Feb 01, 2022

Rapids Honda responded

Thanks for sharing your thoughts about your experience working with Chad, Shawn, and our team here at Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 30, 2022

Dealership Rating
Employee Rating

I didn't give you five stars because when I bought my car for a service that took to much time to do the Butler sealant. More

by gerardp3458
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 31, 2022

Rapids Honda responded

Gerard, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 27, 2022

Dealership Rating
Employee Rating

Very satisfied with the service I have received. I bought my vehicle brand new and the standard services needed for the vehicle have been great, no issues with any of the service reps I have dealt with, and More

by bobbieersland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 27, 2022

Rapids Honda responded

Bobbie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 27, 2022

Dealership Rating
Employee Rating

We bought our 2019 civic from this dealer we were happy. But we have never been happy as we have been with a service dept as we have with this one. From the service manager to our service writer Shawn Richt More

by wiggzymark
Customer Service
Friendliness
Recommend Dealer
Yes
Print
Jan 27, 2022

Rapids Honda responded

Mark and Nancy, Thank you so much for your wonderful review! We are thrilled that Shawn had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Civic, and we thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

Jan 27, 2022

wiggzymark responded

We bought our 2019 civic back in 2019 Shawn was not our salesman he was our service writer in a recent visit to your service dept

January 20, 2022

Dealership Rating
Employee Rating

I am able to go in and get work done on my car. It's easy, they are efficient and make the stress of car maintenance super easy. More

by SGOOJR22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 20, 2022

Rapids Honda responded

Thank you for sharing your experience with us. We truly appreciate your feedback and five-star rating. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2022

Dealership Rating
Employee Rating

Great Service, and they always get me in quick. Staff is great and they know what they are talking about. More

by CHLEBHOME12315
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow

Print
Jan 18, 2022

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will continue to visit us for all of your vehicle needs! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 17, 2022

Dealership Rating
Employee Rating

Great customer service, speedy service and excellent communication. Service agent was very helpful and took the time to help me find the best deal. Highly recommended! More

by joshpkrienert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 18, 2022

Rapids Honda responded

Thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 09, 2022

Dealership Rating
Employee Rating

Been bringing our Acura and Honda vehicles here since the dealership opened. You'll find great service writers and technicians always a car wash and a smile.Great to finally have a Honda dealership in the n More

by Todd M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 09, 2022

Rapids Honda responded

We are very happy to have provided you with such positive experiences! We sincerely value your business, Todd, and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

1
...
6
7
8
...
31

Dealership Inventory (329 Vehicles)

used 2024 Honda Passport car, priced at $36,646
2024 Honda Passport
used
N/A exterior
Automatic
All-wheel Drive
$36,646
View Details
used 2018 Honda CR-V car, priced at $13,734
2018 Honda CR-V
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
$13,734
View Details
new 2026 Honda Accord Hybrid car, priced at $35,726
2026 Honda Accord Hybrid
new
Radiant Red exterior
Automatic
Front-wheel Drive
$35,726
View Details
used 2026 Honda Odyssey car, priced at $40,967
2026 Honda Odyssey
used
Gray Pearl exterior
Automatic
Front-wheel Drive
$40,967
View Details
new 2027 Honda CR-V car, priced at $39,200
2027 Honda CR-V
new
Gray Metallic exterior
Automatic
All-wheel Drive
$39,200
View Details
new 2027 Honda Odyssey car, priced at $45,595
2027 Honda Odyssey
new
Platinum White exterior
Automatic
Front-wheel Drive
$45,595
View Details
View All Inventory