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Shawn Richter
300 Reviews
300 Reviews of Shawn Richter
January 05, 2022
Friendly atmosphere, and quick service! I will definitely be coming here again. they were able to help me about with all of my questions and concerns. be coming here again. they were able to help me about with all of my questions and concerns. More
by pined043
Verified CustomerOther Employees Tagged: Davis Luu
December 27, 2021
Been a customer since day 1 when Rapids opened. Bought my 2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do 2019 Honda Odyssey from them with added features and have no regrets. We continue to service our odyssey and Pilot at Rapids and will continue to do so. Great customer service and great service team. Everyone at Rapids is friendly and goes beyond with helping people. Feels just like home. Very friendly! More
by jhang24
Other Employees Tagged: Jolene Nguyen, John Vang, Chad Zastrow, Shane Stegeman , Jon Nguyen
December 15, 2021
Extremely dishonest. They tried to charge my wife an outrageous price and to convince her to get service that was not necessary. We will never return. outrageous price and to convince her to get service that was not necessary. We will never return. More
by kooms21
Other Employees Tagged: Kevin Schiltz, Marlin Haney , Ken Grantwit, Roy Lacey, Katie Young
December 10, 2021
Service, Sales and Staff are all very personable, helpful and knowledgeable. Great people. Thank you! and knowledgeable. Great people. Thank you! More
by markkusf
Other Employees Tagged: Marlin Haney , Kristina Andriyesh, Roy Lacey, Dawson McCarthy
December 09, 2021
We were able to buy a new car, in one day. They worked with us and we came to a mutual price. We are very happy with our purchase with us and we came to a mutual price. We are very happy with our purchase More
by cooperkevin821
Other Employees Tagged: Wade Gilbertson
December 08, 2021
First time new car buyer, and came here since a family friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija w friend works there. Unfortunately, he wasn't there that day. Went in to test drive the new Civic sport, and came out with a brand new car. Hamdija was very friendly, but also very sales pushy to the point of feeling uncomfortable. All I wanted to do was test drive the car, and get a quote for pricing options to compare to other vehicles I was interested in, not purchase the same day. After my wife and I kept saying we need time to think things over, and just needed a day and pleading from H., he got his sales manager over and felt like I was backed into a corner, I couldn't say no. They wouldn't take no for an answer, they kept trying to have us take the car with us to do the rest of our errands. They also up charge for coating that's already on the car and you can't get it off. Am I happy with my car at the end of the day yes, but the experience makes me very uneasy and not sure if I'll ever buy a new car from Rapids. Since buying there's been no follow up from him. I've also already had to bring my car in for service due to a glitch, and the service advisor, Shawn, was not personable at all. He seem annoyed that I was there and I felt very rushed as well which doesn't help the experience. I'm not sure if I'll be contacted for routine maintenance intervals/ and auto butler applictions in the future or if I'm supposed to keep track of that myself. It might have been just me but overall I fell like I wasn't explained things very well on top of my experience makes me feel very uneasy. More
by fiskx049
Other Employees Tagged: Hamdija Mustafic , Katie Young
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