Shawna Mays
Shawna Mays at Byers Toyota
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Shawna Mays

Internet Sales Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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rated
17 Reviews

I have been in the car business for over 30 years and with the Byers Organization since 2007 - love helping people find the right car or truck at the right price.

Dealership Experience

16 yrs, 4 mos

Industry Experience

43 yrs, 1 mo

Specialties & Trainings

Toyota Certified

not yet
rated

17 Reviews

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17 Reviews of Shawna Mays

December 01, 2023

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Employee Rating

We went to the dealer to get on a list for future electric hybrids as we knew that there weren’t any on stock- or so we thought (based on the Toyota website). Well, we lucked out and they had just re More

by usgtu99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Byers Toyota responded

Thank you for sharing your experience of buying a car with us here at Byers Toyota! We are delighted to hear that you found the process pleasant. We are thrilled that everyone was able to accommodate your needs. It was our pleasure helping you on your journey, making sure the paperwork went smoothly and that the upgrade process went through so that you can be fully satisfied with your new vehicle--we hope it serves you well in all of your future journeys. Thank you again for choosing us for all of your car needs!

September 27, 2023

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Great customer service. Love Byers Toyota sales and service. Wonderful job team. I’ll be back. More

by s.mays9176
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2023

Byers Toyota responded

Thank you for taking the time to review Byers Toyota, we appreciate your kind words! It's wonderful to hear that our customer service team exceeded your expectations - we value our customers and strive to provide excellent service with each visit. We look forward to seeing you again soon!

July 05, 2023

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Employee Rating

We’re very friendly got the job done for as quick as sale went down More

by mikenkody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

March 08, 2021

Dealership Rating

All of the staff at Byers Toyota were kind and friendly and helpful I had been to many dealerships looking for a new car best decision I ever made was going to buyers More

by venita_crouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Hoppes, Travis Rausch

Mar 17, 2021

Byers Toyota responded

Wow - that's a great compliment! We appreciate the positive feed back! Thank you for choosing Byers Toyota that means a lot to us. Happy Motoring.

March 01, 2021

Dealership Rating

I was treated very well and prompt service. Price was fair and was very pleased with the complete process. I would definately suggest this dealer. More

by dwjpeters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tom Bray

Mar 01, 2021

Byers Toyota responded

Thanks for taking the time to rate us and the great recommendation. Enjoy the new vehicle. Please let us know how we can improve too. You can email us at smays@byersauto.com

October 08, 2020

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Employee Rating

I had a excellent experience yesterday..the customer service rep was fantastic and really help me made my decision with the service that was needed. More

by Powell.hugh23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 09, 2020

Byers Toyota responded

Thanks for the great review and thanks for choosing Byers Toyota for your automotive needs. We appreciate the business.

July 23, 2020

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Employee Rating

The most pleasant buying for a vechicle we have ever done. They went above and beyond to help us with our purchase. Very satisfied customer. More

by dellambowman
Recommend Dealer
Yes

Other Employees Tagged: Todd Garverick , Trevor McKinney, Travis Rausch

Aug 27, 2020

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your positive review and your support!

June 26, 2020

Dealership Rating

I trust Byers. I have serviced my 2015 Prius at Byers since I purchased it there. They have always been helpful, thorough, and considerate. I trust them, and will c More

by JUDIEMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop

June 26, 2020

Dealership Rating
Employee Rating

They got a hold of me and I went over there and they looked at it and said the rear springs we cracking but they had to order in the parts that needed to be ordered they called me 3 day’s later and told More

by Cwestervil
Recommend Dealer
Yes
Jul 01, 2020

Byers Toyota responded

Thank you for choosing Byers Toyota! We greatly appreciate your review and your support!

January 16, 2020

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Employee Rating

They were patient and helped me navigate my insurance issues after the accident. I am very happy with my new Rav 4. Shawna and Jeff were outstanding! More

by RMT
Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Jeff "Mullzie" Mull

Jan 20, 2020

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We hope you continue to love your new Toyota RAV4!

1

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