Shelby Bishop
Shelby Bishop at Greenway Kia East

Shelby Bishop | Page 51

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.7
513 Reviews
4.7

513 Reviews

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513 Reviews of Shelby Bishop

March 30, 2024

Dealership Rating
Employee Rating

Amazing work😊 very nice people. Very polite and did the work faster than said. Very satisfied 😊 More

by edithcrespo75
Recommend Dealer
Yes
Apr 01, 2024

Greenway Kia East responded

Edith, it was our pleasure to assist you. Thank you from all of us here at Greenway Kia East!

March 26, 2024

Dealership Rating
Employee Rating

Service was prompt and informative But the brake pedal noise was not resolved. Maybe the next time they will see it better More

by EDBEHA
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

March 20, 2024

Dealership Rating
Employee Rating

It has always been good when I go for olive changes everyone is friendly and very nice More

by Dealin123456789
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

March 15, 2024

Dealership Rating
Employee Rating

They had me in and out in an hour, which was important Three more words More

by PATRICKTMAN
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

March 11, 2024

Dealership Rating
Employee Rating

Service department needs to learn how to call people back and to schedule appointments when they order parts More

by Ericchloey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gina Carpio, Carlos Alejo, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Mar 13, 2024

Greenway Kia East responded

I'm sorry to learn about your experience with our service department. We strive to keep our customers updated and informed about scheduling, so it's disappointing that we didn't meet those expectations this time around. I will share this feedback with my team and I invite you to reach out if there's anything else you'd like to discuss at this time. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 06, 2024

Dealership Rating
Employee Rating

Horrible service, after waiting 3hr they told me that if the computer don't show the problem they can't do anything even though my light from the telluride come and goes (Forward collision breaking light) More

by Luis A. Ortiz
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 13, 2024

Greenway Kia East responded

Luis, I'm sorry to read about your experience. It's important that we address any issues you're having with your vehicle and it sounds like this wasn't handled properly during your visit. I'd appreciate the opportunity to look into this further for you - please reach out at a time convenient for you so we can make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

March 02, 2024

Dealership Rating
Employee Rating

The people who did the work on my car left a very sharp blade on my daughter's sit. We almost had a terrible incident. You need to be more careful when dealing with people's cars! More

by paulogapp
Recommend Dealer
No

Other Employees Tagged: Shelby Bishop

Mar 05, 2024

Greenway Kia East responded

Safety is our top priority and I'm really sorry to read about this incident. We'll certainly address this oversight with the team involved, but I'd also like to discuss your experience with you directly if possible. Please reach out at your earliest convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Mar 05, 2024

paulogapp responded

Hi Ginam, feel free to call me. My phone number is 2677215940. Best Regards, Paulo

March 02, 2024

Dealership Rating
Employee Rating

The dealership responded to my request promptly. Even though I had to wait for the arrival of the engine to be able to receive a rental car to use as a means of transportation, the dealership kept m More

by ljovac
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

February 26, 2024

Dealership Rating
Employee Rating

Quick, easy to access and kind. I bought my car there almost 6 months ago. This was my first maintenance. They make everything so easy. While service going on , I take coffee and so More

by BARIS.SAHIN.CAN
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Feb 26, 2024

Greenway Kia East responded

We're glad to know your first maintenance visit at Greenway Kia East was a smooth one! Our team always aims for quick and easy service. We look forward to seeing you again for your next maintenance appointment!

February 25, 2024

Dealership Rating
Employee Rating

everything went pretty good. I was 10 minutes late but that didn't seem to mess up anything up. More

by ZURBAN6
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Feb 26, 2024

Greenway Kia East responded

Thanks for the review! We appreciate your business and hope to see you again at Greenway Kia East!

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