Shelby Dilla
Shelby Dilla at Auto Park Ford

Shelby Dilla | Page 5

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Shelby Dilla

May 16, 2024

Dealership Rating
Employee Rating

Nice people and they even washed my Bronco. CJ was great getting my Bronco’s trailer hitch hooked up. More

by dancorder1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris "CJ" Johnston

May 16, 2024

Auto Park Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 10, 2024

Dealership Rating
Employee Rating

Very satisfied they keep you informed on what is going on with your truck what's needed how long it will take to fix More

by dalejohnston14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Chris "CJ" Johnston, Rick Kobold

May 11, 2024

Auto Park Ford responded

Dale, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Auto Park Ford.

March 11, 2024

Dealership Rating
Employee Rating

Nice staff- like that they pick my car up and return Upfront with what needs done More

by SARAHSMITH0615
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Mar 12, 2024

Auto Park Ford responded

Sarah, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Auto Park Ford!

February 18, 2024

Dealership Rating
Employee Rating

Experience was fine. A little overpriced though. I have no complaints on the dealership experince. More

by Karlvaughn8
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Feb 19, 2024

Auto Park Ford responded

Thank you, Karl! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

February 16, 2024

Dealership Rating
Employee Rating

Very good overall The experience was and has always been positive at autopark. I do wish they will still wash my truck after service like they did in the past. More

by Grangerbd
Recommend Dealer
Yes

Other Employees Tagged: Shelby Dilla

Feb 16, 2024

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

February 06, 2024

Dealership Rating
Employee Rating

Great mechanic service! I would highly recommend Auto Park Ford to anyone! They kindly listened to all my troubles and then took care any issues. More

by A. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

Feb 07, 2024

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sidney, Shebly, and our team, and we look forward to working with you again.

January 20, 2024

Dealership Rating
Employee Rating

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Chris "CJ" Johnston, Rick Kobold

Jan 21, 2024

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 18, 2024

Dealership Rating
Employee Rating

The cost of labor was extremely too high and I will never use auto park again More

by Dritchie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Bryan Johnson, Chris "CJ" Johnston, Rick Kobold

Jan 22, 2024

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2024

Dealership Rating
Employee Rating

I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

by rhw92860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker

Jan 18, 2024

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Candy, Josie, and Shelby. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2024

Dealership Rating
Employee Rating

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2024

Auto Park Ford responded

Bill, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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