Shelby Dilla
Shelby Dilla at Auto Park Ford

Shelby Dilla | Page 6

Service Advisor

Auto Park Ford

1820 S Centerville Rd
Sturgis, MI 49091

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Shelby Dilla

February 06, 2024

Dealership Rating
Employee Rating

Great mechanic service! I would highly recommend Auto Park Ford to anyone! They kindly listened to all my troubles and then took care any issues. More

by A. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

Feb 07, 2024

Auto Park Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sidney, Shebly, and our team, and we look forward to working with you again.

January 20, 2024

Dealership Rating
Employee Rating

I enjoyed the service at Auto Park Ford. The people are friendly and very thorough. It’s nice to be able to get a free car wash and have refreshments while you wait as well. More

by sseverson81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Chris "CJ" Johnston, Rick Kobold

Jan 21, 2024

Auto Park Ford responded

Thanks for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

January 18, 2024

Dealership Rating
Employee Rating

The cost of labor was extremely too high and I will never use auto park again More

by Dritchie02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Bryan Johnson, Chris "CJ" Johnston, Rick Kobold

Jan 22, 2024

Auto Park Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 17, 2024

Dealership Rating
Employee Rating

I enjoy working with the Service Department. They are very knowledgeable and professional. I would definitely recommend them to a friend. More

by rhw92860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker

Jan 18, 2024

Auto Park Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Candy, Josie, and Shelby. Please don't hesitate to let us know if we can be of further assistance.

January 17, 2024

Dealership Rating
Employee Rating

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 21, 2024

Auto Park Ford responded

Bill, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 17, 2024

Dealership Rating
Employee Rating

Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn More

by David Fisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandie Owen, Scot Jones, Candy Abbs, Trevor Jensen, Josie Parker , Chris "CJ" Johnston, Rick Kobold, Laura Yoder

Jan 18, 2024

Auto Park Ford responded

David, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

Dealership Rating
Employee Rating

Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! More

by A.eger2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Josie Parker , Andrew Eger, Chris "CJ" Johnston, Rick Kobold, Dan Tack, John Wade

Jan 18, 2024

Auto Park Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Auto Park Ford.

December 29, 2023

Dealership Rating
Employee Rating

Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo More

by Hawks Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candy Abbs, Trevor Jensen, Josie Parker , Kiana Green, Bryan Johnson, Chris "CJ" Johnston, Rick Kobold

Dec 30, 2023

Auto Park Ford responded

Thanks for sharing about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

December 14, 2023

Dealership Rating
Employee Rating

This place has been truly amazing. They treat me like family every time I walk through the door! More

by Jemiller318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Jones, Candy Abbs, Trevor Jensen, Josie Parker , Kiana Green, Bryan Johnson, Chris "CJ" Johnston, Rick Kobold, John Wade

Dec 15, 2023

Auto Park Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2023

Dealership Rating
Employee Rating

Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen. More

by laurapurvis51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris "CJ" Johnston

Nov 20, 2023

Auto Park Ford responded

Thank you, Laura, for sharing your thoughts about your experience with Auto Park Ford. We appreciate your business and hope to see you again soon!

Nov 18, 2023

laurapurvis51 responded

Yes!

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