Shelby Dilla | Page 7

Only came in did my truck service everybody in that department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be sh department seem to be very friendly my problem was I believe your hourly rate for the mechanics is way too xxxx High and because of that I will be shopping for a different mechanic from now and I cannot afford $200 an hour or anything near that I'm a man on disability who lives on less than $20,000 a year how do you expect somebody to come off of $200 an hour for mechanic More

by Bill Verified Customer Verified Customer

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Our son got stuck in Sturgis with a flat tire and didn’t have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughn have the proper fitting to get the tire off. Auto Park Ford was nice enough to come out In the freezing cold and help him change his flat to a doughnut and bring it back to the shop. They were able to get a new tire and have him back on the road in 24 hours. Everyone who works at Auto Park Ford are the best from service to their billing department. We are very grateful to have them here in Sturgis Michigan! More

by David Fisch Verified Customer Verified Customer

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Quick, efficient, and explained everything clearly. Pick up and delivery also great options when servicing here!!! Pick up and delivery also great options when servicing here!!! More

by A.eger2024 Verified Customer Verified Customer

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Wow! A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares fo A true, caring service department is found at Auto Park Ford in Sturgis, Michigan. If you ever want to see a genuine service department that cares for their customers and each other, you will need to observe the Auto Park Ford Service Department Employees! Having service completed by them and waiting for the service to be completed was enjoyable and relaxing while observing how they treat each other was a unique experience and rarely seen in today’s companies. More

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This place has been truly amazing. They treat me like family every time I walk through the door! They treat me like family every time I walk through the door! More

by Jemiller318 Verified Customer Verified Customer

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Very kind,informative ,and Honest. Would go back again and again. Customer service excellence. Willing to listen. Would go back again and again. Customer service excellence. Willing to listen. More

by laurapurvis51 Verified Customer Verified Customer

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The servers was amazing Iwould send my friends and family there The people there was so amazing we were really taking care of what we were looking for there The people there was so amazing we were really taking care of what we were looking for More

by wolfeeva2018 Verified Customer Verified Customer

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Best experience I've had at a dealership service department in a very long time. department in a very long time. More

by Kokelso Verified Customer Verified Customer

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I want to thank services advisor Shelby Dilla for saving me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was goi me a ton of money on my recent issue. Had thought I needed a 12volt battery replacement for our 2013 C-Max but after talking to me about what was going found out it was a module in the radio that was allowing it to stay on even with everything was shut down, it was going to be over $1500 to get one from Ford she went out of her way and was able to get me an exchange so it only cost $500 very happy with there service. John More

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Great people and great service. Work was done in an efficient time. Glad I went to them Work was done in an efficient time. Glad I went to them More

by t3barrow Verified Customer Verified Customer

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