Shelby Krug

The person I dealt with the most was Kim Carr. She did my test drive and went over all the features of the CRV. Discussed her experience with Honda vehicles. I did text with Shelbie a few times, b She did my test drive and went over all the features of the CRV. Discussed her experience with Honda vehicles. I did text with Shelbie a few times, but my decision to buy the car was most related to Kim and her knowledge and kindness and also Jamin was great. James in finance was ok. I competed the credit application online and arrived at 6:15 and was told everything was ready. I waited an hour to start signing and then didn't leave until 8:15. I unfortunately felt pressured into buying tire insurance which I regretted after I left. Kim was stellar and made the overall experience great. More

by dawn_cowart Verified Customer Verified Customer

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Kim Carr is so down to earth and knowledgeable about Honda cars. She is very pleasant to work with. Honda cars. She is very pleasant to work with. More

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It was a good time with dealerships for purchase the car. And the team really guided me well And the team really guided me well More

by mohanrajshanmugam08 Verified Customer Verified Customer

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I dealt mostly with Shelby Krug with the purchase of my 2025 Ridgeline and she was a delight to work with during the whole process . nick and Jamin were equally helpful. 2025 Ridgeline and she was a delight to work with during the whole process . nick and Jamin were equally helpful. More

by mlb9949 Verified Customer Verified Customer

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We had a great experience with Shelby and the Lou Sobh Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. Honda team. We were quoted a price, and they stuck by it. They got the minor touch up done, and we picked up the vehicle with no issues/problems. More

by rbrown406 Verified Customer Verified Customer

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This was one of the best car buying experiences we have had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. had. Everyone was very nice and there was no pressure. We felt very much at ease throughout the process. More

by thefoleys.robert Verified Customer Verified Customer

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It seemed very clean and professional and the people were nice. We were able to do what we wanted quickly. nice. We were able to do what we wanted quickly. More

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The process was long and Shelby represented the dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replaci dealership well. The sales manager was inflexible at certain points. I think the fact that I had to point out that the two front tires needed replacing. The Sales manager agreed to replace the tires . The right rear tire barely met the minimum standard. I requested the two rear tires replaced the Sales manager offered no concession. I asked for the two rear to be placed at half price. My request was summarily refused. More

by Will_DBAUL0712 Verified Customer Verified Customer

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All parties were very knowledgeable, professional, and courteous. We had an excellent experience and would highly recommend them. courteous. We had an excellent experience and would highly recommend them. More

by david.morris0 Verified Customer Verified Customer

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This dealership made the process very quick and easy. Everyone was helpful and made the process fast. Everyone was helpful and made the process fast. More

by delaney.jackson Verified Customer Verified Customer

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