Shelley Andruchow | Page 4

CAR WAS SLOWING DOWN, PROBLEM WAS CORRECTED SO FAR THAT I CAN SEE,WILL KNOW MORE WHEN I TAKE A LONGER RIDE,PROBLEM WAS WITH CADILLAC,NOT ED MORSE SALES,OR SERVICE.MADE US V PROBLEM WAS CORRECTED SO FAR THAT I CAN SEE,WILL KNOW MORE WHEN I TAKE A LONGER RIDE,PROBLEM WAS WITH CADILLAC,NOT ED MORSE SALES,OR SERVICE.MADE US VERY NERVOUS COMING HOME FROM THE GARAGE.WE WHERE ALMOST REAR ENDED TWICE BECAUSE OF CAR SLOWING DOWN,THAN SHOOTING BACK UP TO SPEED.CAR SHUT DOWN COMPLETLY CLOSE TO HOME,HAD TO GET TOWED HOME.WENT FROM 70MPH,DOWN TO 20MPH,TWICE ON THE WAY HOME,THAN SHUT DOWN,AND WOULD NOT START UP AGAIN. ED MORSE GARAGE CAME TO GET CAR AND GAVE ME A LOANER,UNTIL IT WAS FIXED.TIM LARSON WAS THERE FOR ME ALL THE,GOOD MAN.HOPE WE WILL BE SATISFIED WITH THE NEW CAR,BECAUSE I ALWAYS HAD CADILLAC,FORGOT HOW MANY I HAD,BOUGHT AND LEASED. More

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Great Experience! We had a great experience buying our new car. The transaction went smoothly and the staff was very accommodating. No high pressure sales. I would defi We had a great experience buying our new car. The transaction went smoothly and the staff was very accommodating. No high pressure sales. I would definitely recommend this dealership to my family and friends. More

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Great Service Robert Denton is an extremely knowledgeable salesperson. While it is important to know the product Robert knows the programs and services that make C Robert Denton is an extremely knowledgeable salesperson. While it is important to know the product Robert knows the programs and services that make Cadillac and Ed Morse Cadillac a great buy. While I was looking to buy an new car, I'm sure I would not have bought a Cadillac that day if I had not met Robert. In addition I had a Cadillac when I move here 4 years ago and had my vehicle serviced at Ed Morse Cadillac. We bought a MB, but came back to Cadillac because of the service and value. More

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Great service Honest , prompt service and very promotional friendly smily face employees With great hospitality , the service has reasonable price I really do rec Honest , prompt service and very promotional friendly smily face employees With great hospitality , the service has reasonable price I really do recommend them For the service More

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Michael Brandon This is my fifth car purchase from this dealership It has always been a pleasant experience and their customer service in their service departmen This is my fifth car purchase from this dealership It has always been a pleasant experience and their customer service in their service department has always attentive Michael Brandon my sales representative had the car ready with all my options available when I got to the dealership and followed up to make sure that I was satisfied with my purchase. More

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Sales person. Could not have asked for a better sales person and company. Wish others could learn from Karen about customer service being a professional and knowi Could not have asked for a better sales person and company. Wish others could learn from Karen about customer service being a professional and knowing my needs. More

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Jeremy is the Greatest! Jeremy went over backwards to make sure that the process went smoothly. Great personality, very helpful and a nice young man. He did a superb job! G Jeremy went over backwards to make sure that the process went smoothly. Great personality, very helpful and a nice young man. He did a superb job! Give the guy a raise! More

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Bought a 2018 Cadillac XTS My salesman was Tim Larsen and he was great at making our time there the best. Would give him a 10 out of 10!!! He's been good at helping us with ho My salesman was Tim Larsen and he was great at making our time there the best. Would give him a 10 out of 10!!! He's been good at helping us with how things work and taking time to show us. We love the car and we hope that this is just the beginning of our relationship with Ed Morse Cadillac. Tim's manager and Steve who did the paperwork were all exceptional. Shelly in the service dept. was also very good with us. More

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Walk in and walk out!! Easiest car buying experience ever! Michael was the best to work with - showed me how to set up all the new gadgets and how all the “buttons” worked Easiest car buying experience ever! Michael was the best to work with - showed me how to set up all the new gadgets and how all the “buttons” worked - definitely earned my returning business!! Kevin made it a walk in the park for financing! Shelly in service was so patient with me and helped me understand all the steps for my new car! More

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Excellent The first time 2 years ago was bad and then the year ago was ok but this time with Michael was excellent I didn’t feel any pressure to buy it and I The first time 2 years ago was bad and then the year ago was ok but this time with Michael was excellent I didn’t feel any pressure to buy it and I have my time to decide Finally I buy what I want More

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