Shelley Andruchow | Page 5

Exceptional, knowledgeable service Karen Barrese, Sales, provided the best experience for me I have had in buying or leasing a car yet. She is extremely friendly, professional, knowled Karen Barrese, Sales, provided the best experience for me I have had in buying or leasing a car yet. She is extremely friendly, professional, knowledgeable, patient and kind. I'd recommend her to everyone. And.....I love my new XT5. :) Tbis is my second Cafillac and when i go for routine service, Shelky Andruchow is always extremely helpful, efficient, professional and kind. I make my appointments so I can be on her schedule. More

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The real deal Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac servi Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac serviced and I contacted Michael who explained to me and my wife all our options regarding our current lease or the greatest deal for a 60 month zero interest loan on a new XT5 Cadillac. Michael proceeded to show my wife and me the available cars, colors and interiors. We test drove several vehicles and finally my wife reached a conclusion. Michael was very professional, courteous and at no time either my wife or I felt like we were under pressure to purchase a car. In fact we only went to have the leased vehicle serviced and with such an offer from Ed Mortis Cadillac with zero interest for 60 months we just could not turn down this offer. Thanks again to Michael Brandon and Ed Morris Cadillac More

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OUTSTANDING EXPERIENCE & EMPLOYEES! Haven't bought a car since '94 so I was thrilled to have had a woman sales rep (outstanding decision on the part of mgmt to have a woman as part of t Haven't bought a car since '94 so I was thrilled to have had a woman sales rep (outstanding decision on the part of mgmt to have a woman as part of the sales team). Karen is professional, attentive, detail oriented, cheerful, patient, and knew the answers to my many questions about "my CTS." Fabulous follow up skills. She has also been willing to help AFTER the sale -- never bothered about questions and being contacted about things during the "new owner learning curve." Amazed at the cheerful, helpful, passionate, and professional attitude of all employees helping me: Karen, Jennifer, Kevin, Angel, Shelley, & George. And, I must say that every employee was easy to be reached and PROMPTLY called back if a message was left. Angel is passionate about being helpful and pleasing customers. Thank you! More

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Exceptional - in every way The service department at Ed Morse Cadillac continues to impress me at every visit. Not only are they timely and thorough, each service representativ The service department at Ed Morse Cadillac continues to impress me at every visit. Not only are they timely and thorough, each service representative has gone above and beyond to make it a great experience. This last visit I had the pleasure of dealing with Shelley, who not only clearly explained what needed to be done, she didn't "oversell" me and actually helped me save money by reviewing the service coupons I had to apply them where possible. There is a comfortable waiting area with complimentary beverages and pastry items, as well as a popcorn machine. Although I didn't partake, it's nice to have so many choices. Thank you to the service team - you really are top-notch! More

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Great experience Robert did a great job keeping me informed about the right time to turn in my lease. When the time was right I came to the dealership and he had a pla Robert did a great job keeping me informed about the right time to turn in my lease. When the time was right I came to the dealership and he had a plan in place to get me out of the lease and into a used car all while lowering my monthly payment. The process was quick and easy and was in and out of the dealership in a few hours. I highly recommend Robert and Ed Morse Cadillac! More

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Always a Good Experience Shelley is delightful to work with. I have learned through experience that she'll make sure that whatever issue I describe will be fixed correctly an Shelley is delightful to work with. I have learned through experience that she'll make sure that whatever issue I describe will be fixed correctly and as quickly as possible. Can't ask for more than that! More

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