Shelley Barr
Shelley Barr at Arlington Heights Buick GMC

Shelley Barr | Page 15

Certified Sales Consultant

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

Contact Me
4.9
808 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

30 yrs, 11 mos

Specialties & Trainings

Communications, Patience, Assisting Consumers

4.9

808 Reviews

Write a Review

808 Reviews of Shelley Barr

December 09, 2023

Dealership Rating
Employee Rating

Shelley was totally committed to fulfilling our desires and was very considerate of our ages--91 and 90 (and Judy uses a walker). Mark also was very personable and lightened the document-signing procedure. More

by bobjanus
Recommend Dealer
Yes
Dec 11, 2023

Arlington Heights Buick GMC responded

Thank you so much for the nice review, Bob! We really appreciate this feedback and I'll be certain to share your compliments with Shelley and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Buick GMC Team

November 24, 2023

Dealership Rating
Employee Rating

Very amicable environment with a clean process for purchasing our used vehicle that was not a painful process and was very honest! More

by Isabella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark lubrano

Nov 27, 2023

Arlington Heights Buick GMC responded

Thank you for taking the time to share with us, Isabella! The goal of the Arlington Heights Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Arlington Heights Buick GMC Team

November 18, 2023

Dealership Rating
Employee Rating

Shelly Barr was exceptional to work with as always. We had to unexpectedly buy a car with very little time, and she made the whole process as easy and stress-free as possible. This was the third car sh More

by ns208
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Arlington Heights Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shelley was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

November 14, 2023

Dealership Rating
Employee Rating

The team members are very friendly and helpful. They kept me informed throughout the process. More

by Cheri S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Nov 15, 2023

Arlington Heights Buick GMC responded

Cheri, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 14, 2023

Dealership Rating
Employee Rating

Brian kept me up to date throughout my service visit today on what need to be done today. Super good service as always, that is why I only bring my vehicle to Arlington Heights GMC/Buick. More

by denise1819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Nov 15, 2023

Arlington Heights Buick GMC responded

Denise, it’s great to know that Brian provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Arlington Heights Buick GMC Team

October 28, 2023

Dealership Rating
Employee Rating

Saleswoman was very helpful and she strived to give us a good deal on a vehicle More

by Cordnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 30, 2023

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

October 26, 2023

Dealership Rating
Employee Rating

Great selection of cars. Very knowledgeable and helpful staff. Would recommend to family and friends. Thank you! More

by caseycmd
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Audino

Oct 27, 2023

Arlington Heights Buick GMC responded

Casey, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

October 20, 2023

Dealership Rating
Employee Rating

Totally good people here, up front. They can be creative and get a deal through. Shelley is fantastic to work with, and so is Mike O'Connell. Brief interaction with their porter, Jes More

by bfaber1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell , Jesus Chavez

Oct 23, 2023

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Buick GMC Team

October 13, 2023

Dealership Rating
Employee Rating

Very helpful and friendly. Worked with me to get payments I could afford. Please with service More

by Jamesjenniferloves
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Michael Audino

Oct 16, 2023

Arlington Heights Buick GMC responded

James, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Buick GMC Team

October 06, 2023

Dealership Rating
Employee Rating

Cesar, Shelley, and Mike went beyond my expectations. I can not believe that I drive out with a brand new GMC Canuon More

by jorgejeep87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Arlington Heights Buick GMC responded

Jorge, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

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