Shelley Barr | Page 70

Unexpected Purchase Went to Sullivan Buick "just to look" and ended up buying. We were set on a Toyota Camry but was so pleasantly surprised by the Buick Verano - elegan Went to Sullivan Buick "just to look" and ended up buying. We were set on a Toyota Camry but was so pleasantly surprised by the Buick Verano - elegant, great reviews, quite ride. Shelley Barr was wonderful and helpful, non pushy and really found us the perfect car. Mike Audio worked hard to help us get the best deal with our trade in. Carrie Fuller made the paperwork process seamless. My husband NEVER does a large purpose spur of the moment so this was a big deal that he felt comfortable doing this. Wonderful experience! More

Report | Print

Dennis and Margie's encore purchase Little did we think when we decided to look at cars we would be driving home April 21st with a beautiful brand new Buick encore that day.We met Shelle Little did we think when we decided to look at cars we would be driving home April 21st with a beautiful brand new Buick encore that day.We met Shelley at the door and she immediately made us feel welcomed and relaxed. We have not purchased a new car in sixteen years and really did not know what to expect.We are in awe of the advancement in technology and thanks to Shelley and her patients we are on our way to understanding the new age in automobiles. thanks to Daniel Szwec for crunching the numbers for us and to Carrie Fuller for making signing on the dotted line less stressful. We love our new ride and are very thankful we came to Sullivan. . More

Report | Print

Second lease from Sullivan - best experience! We leased our second vehicle from Sullivan a week ago and could not be happier with the overall experience we received from Shelley Barr. Upon conta We leased our second vehicle from Sullivan a week ago and could not be happier with the overall experience we received from Shelley Barr. Upon contacting Shelley, I did not know what type of vehicle I wanted. Not sure if I should lease or purchase a used car. Upon entering the dealership, Shelley had narrowed down choice that fit my budget with a lease of a brand new 2018 Buick Encore. Her expertise in the vehicles features and safety rating more than met my family’s expectations and I must say it’s a pleasure doing business with this dealership. Everyone works as a team to get you a great deal in an expeditious timeframe Carrie Fuller made the financial portion of the lease very pleasurable. We were in and out of her office in a very short time with a great experience and knowledge of only the facts we needed to know. Daniel Szwec worked tirelessly to get us the deal we wanted and the entire team stayed late for us not showing any signs of wanting to go home but only to get us familiar with our new leased vehicle. Their patience level is something that I have not seen at any other dealership making you feel like family from the moment you walk in till the time you drive away with your new leased vehicle. I’ve been back several times to have my original leased vehicle washed and have experienced the same courtesy and friendliness from the dealership throughout. Unlike other dealerships that act one way prior to purchase and then are finished with you. We will be back and I found a home at Sullivan! More

Report | Print

"Gave us the time we needed to make the right decision" After driving down from Milwaukee, Wisconsin, and spending the day driving vehicles at other dealerships that fell short of expectations, we stopped i After driving down from Milwaukee, Wisconsin, and spending the day driving vehicles at other dealerships that fell short of expectations, we stopped in to look at a 2013 Acura RDX we had found on cars.com. Shelley met us at the door with a smile and welcomed us in from the blustery weather. When we were uncertain if it was the right car for us; Shelley suggested an extended, overnight test drive, which gave us the time we needed to think it through and come to the best decision. We returned, ready to buy, and everything went smoothly. Shelley and Mike had us quickly on our way with a super clean, nearly flawless pre-owned vehicle that really fit our needs. More

Report | Print

Easy process with Shelley Was in search for a used suv with 3 Rows and was able to locate a GMC online at Sullivans GMC. Upon entering was greeted by Shelley who took the time Was in search for a used suv with 3 Rows and was able to locate a GMC online at Sullivans GMC. Upon entering was greeted by Shelley who took the time to locate this vehicle for me. She understood we were also looking at other models. All in all, had to come back and take advantage of this great deal. More

Report | Print

Carlos 2018 Terrain I had a great experience with Shelly my sales adviser very smooth transition with all the members of the dealership sales manager,finance and service I had a great experience with Shelly my sales adviser very smooth transition with all the members of the dealership sales manager,finance and service More

Report | Print

SURPRISING EXPERIENCE! I was in complete awe with the customer service. Dealing with Shelley was a complete joy! From start to finish the process was as smooth as can be. I I was in complete awe with the customer service. Dealing with Shelley was a complete joy! From start to finish the process was as smooth as can be. I've found my dealership and sales person for life. More

Report | Print

Buick Encore Went to Sullivan Buick to purchase a new vehicle due to my current situation dealing with a total loss due to an accident. I cannot say enough, about Went to Sullivan Buick to purchase a new vehicle due to my current situation dealing with a total loss due to an accident. I cannot say enough, about the outstanding service I received today. Purchasing my new 2018 Buick Encore. Shelley took the time to explain to me all details of the vehicle and special offers. Gret job leading me through the process without any pressure. Sullivan Buick is Top Notch in Customer Service. Mike Bott Thanks for the approval. Carrie Fuller was also great explaining the documentation process and payments. I would say this was the greatest experience I've ever had. Sullivan Buick YOU ROCK!!! More

Report | Print

Very patient and helpful staff, nice talking with them Second purchase from this good dealer and this time a red Acadia SLT. The staff are alway patient and helpful during the whole process. Thanks. - From Second purchase from this good dealer and this time a red Acadia SLT. The staff are alway patient and helpful during the whole process. Thanks. - From Di. More

Report | Print

Great Experience Explained to Shelley Barr our vehicle requirements and she showed me only vehicles that met the criteria. Was not pushy or aggressive in any way. Was Explained to Shelley Barr our vehicle requirements and she showed me only vehicles that met the criteria. Was not pushy or aggressive in any way. Was very knowledgeable about the vehicle and took the time to explain everything. She even took us into service where we met Mike Baker, the head of the service department. He and Brian spent time going over the car fax report and discussed the condition of vehicle and what we could expect from the service depart. Finished up with Mike O'Connell in finance. He was honest, reasonable & efficient. Would highly recommend this dealer for a professional, no nonsense car buying experience. More

Report | Print