Shelly LoCascio

Irwin Lincoln Service Dept, especially Blake & Danielle, went completely out of their way to resolve my problem! Even though it is not resolved, they did all in their power to rectify the problem! I did not went completely out of their way to resolve my problem! Even though it is not resolved, they did all in their power to rectify the problem! I did not leased the Corsair thru them and they never mentioned or refused to solve the static on my AM radio! Lincoln, not Irwin, has a problem with Hybrids and reception with AM Radios! That is why THE AUTO Manufacturers fought with the US Gov't on equipping Hybrids with AM Radios! Irwin lent me a replacement car, took over 45 days, replacing parts and communicating with Lincoln to resolve the issue! The problem is still there, as confirmed with the Irwin Staff! LINCOLN is trying to provide the parts that maybe will repair the issue! Lincoln has dropped the ball, not Irwin !! The Gen'l Sales Mgr, Mr Dino Gemgani JR, even took an interest in resolving my problem! I SURELY hope that LINCOLN can guide Irwin Service in how to resolve this! I am waiting for a phone call to say that parts have arrived ! More

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Been a customer for 15 years at Irwin Lincoln. Always had a positive experience at the service desk. They always have loaner cars available which is super important. Taking care of my Lincoln SUV Always had a positive experience at the service desk. They always have loaner cars available which is super important. Taking care of my Lincoln SUV is a top priority and I rely on their expertise to fix it. More

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Sales person was very knowledgeable He explained clearly all the financing option And explained all our questions all the financing option And explained all our questions More

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A family owned business ! PURE CLASS ~ From the moment Sharon or Milissa answers the phone - to driving out in a new Lincoln - its pure Joy - I have bought many Lincolns over PURE CLASS ~ From the moment Sharon or Milissa answers the phone - to driving out in a new Lincoln - its pure Joy - I have bought many Lincolns over the years - Irwin Lincoln is the best - not 5 stars, 10 Stars ! Their Honesty, knowledge, fairly priced and courteous - makes me come back time after time to buy again ! No Haggling either - the right price the first time ! When you see the same sales staff over many many years, you know everything is fine ! From Sales with Travis, and Adam - Wayne of Jeff -you will feel at home with them - More

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The dealership should have 10 stars - not just 5 ! They are courteous, understanding, NOT PUSHY, and honest - they dont play money games either - OUTSTANDING in every way - Sales & Service - Adam, Wayne, are courteous, understanding, NOT PUSHY, and honest - they dont play money games either - OUTSTANDING in every way - Sales & Service - Adam, Wayne, Travis, Millisa, Nick and Alice Their prices are on the spot - they dont push you into what you do not want - Extremely nice people to do business with. A family business too ! More

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The personnel were friendly.and helpful . Service was quick! It was an easy experience. I was in and out quickly in the service department. I use Irwin all the time. Highly suggest this dealership. It was an easy experience. I was in and out quickly in the service department. I use Irwin all the time. Highly suggest this dealership. More

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I was completely satisfied with my purchase from Irwin Lincoln,very professional,knowledgeable and accommodating.As a pervious owner of other notable manufacturers"Mercedes,Maserati and Lexus" they dont e Lincoln,very professional,knowledgeable and accommodating.As a pervious owner of other notable manufacturers"Mercedes,Maserati and Lexus" they dont even come close to the professionalism that i had with Irwin,thank you for making me feel like family sincerely Anthony Filangeri More

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Best place to buy a Lincoln A family run business, great people, the right price the first time ! No haggling - no push ! Salesmen have been there for a life time - that says it A family run business, great people, the right price the first time ! No haggling - no push ! Salesmen have been there for a life time - that says it all ! More

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Great and Friendly Service I have been to Irwin for service due to the three or four recalls on my Mazda 3 Hatchback. I have received perfect service and ALL of the staff has b I have been to Irwin for service due to the three or four recalls on my Mazda 3 Hatchback. I have received perfect service and ALL of the staff has been very friendly and thorough. More

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