Travis LoCascio

Irwin Lincoln Service Dept, especially Blake & Danielle, went completely out of their way to resolve my problem! Even though it is not resolved, they did all in their power to rectify the problem! I did not went completely out of their way to resolve my problem! Even though it is not resolved, they did all in their power to rectify the problem! I did not leased the Corsair thru them and they never mentioned or refused to solve the static on my AM radio! Lincoln, not Irwin, has a problem with Hybrids and reception with AM Radios! That is why THE AUTO Manufacturers fought with the US Gov't on equipping Hybrids with AM Radios! Irwin lent me a replacement car, took over 45 days, replacing parts and communicating with Lincoln to resolve the issue! The problem is still there, as confirmed with the Irwin Staff! LINCOLN is trying to provide the parts that maybe will repair the issue! Lincoln has dropped the ball, not Irwin !! The Gen'l Sales Mgr, Mr Dino Gemgani JR, even took an interest in resolving my problem! I SURELY hope that LINCOLN can guide Irwin Service in how to resolve this! I am waiting for a phone call to say that parts have arrived ! More

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Been a customer for 15 years at Irwin Lincoln. Always had a positive experience at the service desk. They always have loaner cars available which is super important. Taking care of my Lincoln SUV Always had a positive experience at the service desk. They always have loaner cars available which is super important. Taking care of my Lincoln SUV is a top priority and I rely on their expertise to fix it. More

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Buying cars is an easy experience. Decided to finance after the options that Irwin offered. Ownership is friendly and always available. Ive just made my 3rd purchase. Decided to finance after the options that Irwin offered. Ownership is friendly and always available. Ive just made my 3rd purchase. More

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Excellent experience purchasing my 2026 Lincoln Aviator—smooth process, great service, and couldn’t be happier overall. Aviator—smooth process, great service, and couldn’t be happier overall. More

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I absolutely love my new 2025 Lincoln Nautilus — it’s an exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some fru exceptional vehicle, and I’m thrilled with how it drives, feels, and performs overall. During the initial sales process, I did experience some frustration getting clear pricing details from the salesperson. I came in well-prepared and knowledgeable about the numbers, and the lack of transparency made things more difficult than they needed to be at first. Once Travis (the manager/owner) stepped in, the experience completely turned around. He acknowledged my concerns, appreciated my understanding of the numbers, and apologized for the salesperson’s reluctance. Most importantly, he handled everything with professionalism, transparency, and respect, and made sure the deal was completed smoothly. He even mentioned that feedback like mine helps make the dealership better — and that mindset really stood out to me. In the end, I drove away in a phenomenal car and with a very positive impression of the dealership’s leadership and commitment to improvement. I would confidently recommend this dealership, especially knowing that management truly listens and stands behind the customer experience. More

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We were not judged and were treated very fairly and would definitely buy another car definitely buy another car More

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Sales person was very knowledgeable He explained clearly all the financing option And explained all our questions all the financing option And explained all our questions More

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I have been dealing with Irwin Lincoln for a number of years and every year it just seems to get better and better. This year I was introduced to a different salesman that I’ve had in the past. His name i years and every year it just seems to get better and better. This year I was introduced to a different salesman that I’ve had in the past. His name is Adam Goldin and he was fantastic. I can’t express anymore than this that my experience is always been a rewarding one. I drive over an hour to go to this dealership because I feel that I’m always treated properly.. Travis, who is the manager up at Lincoln goes above and beyond his duties. I would deal with him anytime and he has been my manager for quite a few years now. More

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My 2nd Mazda but my 1rst with Irwin. Service with Irwin has been 5 Star from day of purchase. My last two service visits were handle by Amanda and I could not ask for more. Service with Irwin has been 5 Star from day of purchase. My last two service visits were handle by Amanda and I could not ask for more. More

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Easiest purchase ever. In and out full disclosure no games no nonsense. Every employee was friendly and welcoming. 100 percent recommend. And my wife loves her Aviator In and out full disclosure no games no nonsense. Every employee was friendly and welcoming. 100 percent recommend. And my wife loves her Aviator More

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