Sherry Woodyard | Page 2

My husband and I had an amazing experience with Covert Cadillac and we have become lifelong customers after our first interaction. Our unique situation required us to work from Arizona over the phone and Cadillac and we have become lifelong customers after our first interaction. Our unique situation required us to work from Arizona over the phone and online with our sales professional, Joe Joseph, to find our new SRX to purchase for our new Austin residence. It was wonderful how available Joe made himself to help find and hold our vehicle in less than 24 hours. We arrived into town and came for a late night test drive that Bruce facilitated for Joe while he was out, which showed selfless team work at Covert. The next day we worked with Joe Joseph in-person and Jerry Hernandez in financing to get everything wrapped up and finalized. Joe ordered in sandwiches for us, got our car detailed and ready, gave us a tour of the service section of the dealership, and then spent a generous amount of time reviewing the car and all of its fantastic bells and whistles! It was a great experience. We left with a gifted Cadillac hat from Joe to my husband and we purchased a couple of Cadillac t-shirts. We look forward to purchasing more vehicles from Joe at Covert Cadillac in the very near future! More

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My wife Mary and I leased an auto from Covert Cadillac of Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly Austin this past week. All in all, it was a very pleasant experience. Our questions were answered in a timely, professional manner by the friendly staff at the dealership. We worked very closely with sales professional, Joe Joseph III. He was very friendly, helpful and guided us through the process smoothly. Overall, the experience was stress-free and met our needs to acquire an exceptional vehicle to drive for the next 39 months. I would not hesitate to recommend Mr. Joseph and Covert Cadillac to my friends and relatives. BTW- this the 4th vehicle we have acquired for the Covert group of dealerships in the past 20 years. Thanks for the opportunity to comment. Jim B. Hensley More

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