Shima Fukano
Shima Fukano at Porsche Danbury

Shima Fukano | Page 2

Certified Porsche Brand Ambassador

Porsche Danbury

23 Sugar Hollow Rd
Danbury, CT 06810

5.0
63 Reviews

I've always been an avid exotic car enthusiast and have spent most of my career in the customer service and sales professions. My favorite aspect from all of my experience has been the relationships I have built with my customers. The trust one can build with satisfied customers is very rewarding for me. I believe that the greatest satisfaction at this level is making a customer for life. Then there are the cars. I fell in love with Porsche as a young boy. To me, Porsche is the highest level of Performance and Pedigree. Who knew I would be able to enjoy both for work. So, I guess you could say that this is a dream job come true.

5.0

63 Reviews

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Dealership Experience

8 yrs

Industry Experience

18 yrs, 4 mos

Languages Spoken

English English

Employee Video

63 Reviews of Shima Fukano

June 02, 2021

Dealership Rating
Employee Rating

Seamless service appointment. The staff is courteous and polite and always care for your needs. Promptly serviced which included a video of the work performed was very nice. More

by RISKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bobbins

June 02, 2021

Dealership Rating
Employee Rating

excellent sale and service experience i would recommend them highly good selection of vehicles nice waiting area not a mega superstore more personal attention to serve me More

by WAVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bobbins

May 05, 2021

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Employee Rating

The staff is friendly , helpful and patient. They seem honest and eager to help however possible. In general it was a very pleasant experience and I would recommend this dealership. More

by Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Van Kolton

April 27, 2021

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Employee Rating

Great service very friendly and informative. Sales Process was fast and easy to make purchase. This is my first Porsche and I look forward to being a customer fir life. More

by JSHANNONBUTLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Van Kolton

March 18, 2021

Dealership Rating
Employee Rating

Very helpful and took time to go thru my new car to explain features. Followed up regarding registration and adapter for USB port. Always available for questions More

by JFWKDA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Van Kolton

March 18, 2021

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We were very pleased with our choice to purchase from Danbury Porsche. It was worth the travel and I would recommend to anyone considering Porsche. More

by nunezm65goat
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Van Kolton

June 13, 2020

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Employee Rating

Could not have been more impressed with the helpful staff (Shima) and the true feeling of the family experience they speak of. I will be back 100% More

by Eric Soltys
Recommend Dealer
Yes

Other Employees Tagged: Jeff Bobbins, Van Kolton

May 14, 2020

Dealership Rating
Employee Rating

Purchase of a new Cayenne Shima, was extremely professional and helpful. He helped us purchase a new Cayenne and took us through the entire purchase process start to finish. He More

by Kyle R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 23, 2020

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Employee Rating

Lease of a new Carrera Car was ready for pickup and Shima was most helpful in finding the exact car with the monthly lease that I requested. I am already planning my next More

by bsaxe
Friendliness
Price
Recommend Dealer
Yes

February 22, 2020

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Employee Rating

Part of staff is excellent, others just OK I found the staff in sales a bit too laid back and not overly responsive to what I needed to know and with helping me with the purchase decision. Howe More

by Leonor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Doty, Van Kolton , Mr. Cuomo

Feb 24, 2020

Porsche Danbury responded

Dear Leonor, We take our customer service very seriously and it’s not just our reputation but the wonderful relationships that we build on each and every customer. So, it’s no surprise that we are troubled about your bad experience. If you could reach out to us to elaborate where we did not do our job to make you 100% satisfied with your purchasing experience with us, we would be very appreciative. We look forward to any opportunity we might have to address your concerns and better ourselves in the future.

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