Shultz Cesar

Wayne Akers and their team, Shultz, JJ, and Hector were courteous, and friendly. They didn't make you feel like just another deal. They are experienced, knowledgeable, problem solving professionals who und courteous, and friendly. They didn't make you feel like just another deal. They are experienced, knowledgeable, problem solving professionals who understand the importance of working towards a win win scenario for all parties involved. They're actions during this transaction were the epitome of customer service from the initial greeting by Shultz, through the negotiations, to the final signature of the sale. I am extremely happy with outcome but honestly can say I was impressed with the ease of their process. I would highly recommend to anyone seeking a vehicle, especially a truck, to give them an opportunity to earn your business. The respect showed for my time, and my money, was appreciated. I didn't just buy a truck...I made new friends. Congratulations on an incredible sale. More

by dbldareyou1 Verified Customer Verified Customer

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It was a positive experience overall. The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going thro The finance guy didn't seem too thrilled, but it was okay. I feel like they could have done more on my trade but I didn't really feel like going through the drama. I got a nice vehicle at a (I think) fair price. Overall I was satisfied. Several criticisms: 1) Moving the biggest sellers into the air-conditioned showroom would be nice. At least I could have such place to start my search where it wasn't 100 degrees. 2) Going out of your way to make children happy in your showroom would make a big difference. A stuffed toy, some cookies, a cup of juice. A play area maybe. This would endear you to parents, especially mothers. They are already under stress from the car buying experience. Having to keep their children entertained at the same makes the whole process less pleasant. Frankly, some of the sales people have a terrible and unfriendly bearing about them. 3) Salesmen should be well-versed in all aspects of the cars they are selling. Not having answers to customer questions makes one make assumptions about their priorities. 4) Mop the xxxx bathroom. It's pretty unclassy and disgusting to have to walk through someone else's possessions at the urinal. Inspect the bathrooms hourly. More

by RPaulatUF Verified Customer Verified Customer

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Wonderful experience with Ford! Shultz is the best! I highly recommend going there for work vans! Shultz is the best! I highly recommend going there for work vans! More

by coolairservices1 Verified Customer Verified Customer

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Great service, no pressure and everything was explained when purchasing a new vehicle. Will definitely use there service center. when purchasing a new vehicle. Will definitely use there service center. More

by banchs.ab Verified Customer Verified Customer

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Exceptional service and professionalism from this dealership. Special thanks to Shultz Cesar for his outstanding assistance—he made the entire process smooth and stress-free. dealership. Special thanks to Shultz Cesar for his outstanding assistance—he made the entire process smooth and stress-free. More

by jhonmax98 Verified Customer Verified Customer

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Everyone we interacted with, from Mr. Schultz, Mr Gabriel, the managers, the rest of the team was efficient friendly, and incredibly professional. They clearly value their customers' time Schultz, Mr Gabriel, the managers, the rest of the team was efficient friendly, and incredibly professional. They clearly value their customers' time. Highly recommend their excellent service and great selection!' More

by viankav03 Verified Customer Verified Customer

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Diego was awesome he handled my raptor R deal like a true professional period !!! Thx u professional period !!! Thx u More

by ACCTAMPCO Verified Customer Verified Customer

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very good service very helpful they also made sure everything was okay and didn’t feel forced to make a deal also made it very easy. everything was okay and didn’t feel forced to make a deal also made it very easy. More

by cleveland Verified Customer Verified Customer

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Lied about doing an oil change on the truck i purchased, Cesar wasn’t present during the whole process often on the phone and leaving very rude , didn’t work on price lied about a bunch of things never show Cesar wasn’t present during the whole process often on the phone and leaving very rude , didn’t work on price lied about a bunch of things never showed me the car fax which is wild I had to look it up myself , manager said I didn’t know how to check oil and all they offered was a oil change free but I can’t even trust them to do that when the one that was payed wasn’t even done bunch of fees for xx More

by isaacnieves27 Verified Customer Verified Customer

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Great customer services,Cesar the best always willing to help,Highly recommend him for any one looking for a help buying a car !!! help,Highly recommend him for any one looking for a help buying a car !!! More

by hernandojorge Verified Customer Verified Customer

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