Shun Johnson

Amazing help they went above and beyond for me and I now refer them to everyone I know and I'll be returning to buy another vehicle refer them to everyone I know and I'll be returning to buy another vehicle More

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Bought a used QX50. Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be to Broke down in the mountains on the second day I had it. I lost the ability to accelerate going up a steep incline with trucks behind me. Had to be towed. Was told it was fixed. It happened again and I nearly got rear ended. Brought it in again and they said they didn’t know what it was. Asked them to trade in for what I originally paid only 4 months prior. They offered a $4,000 loss on the trade in while also asking me to trust them enough to purchase another car in the hopes they would stand behind the safety of their car. Was told that because of depreciation, in the 4 months I’ve had it, was the best offer they were willing to do. It’s been the most stressful car situation I’ve dealt with. I have not had any personal contact with management. Now needing to pursue legal avenues and filing complaint with department of revenue. Unfortunately, I do not recommend them. More

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Infinity of Denver consistently stands out for its exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the exceptional customer service and overall shopping experience, making it one of the best car dealerships in Colorado. From the moment you walk in, the staff creates a welcoming atmosphere, greeting every customer with genuine friendliness and a no-pressure approach. Sales consultants are highly knowledgeable about the entire Infiniti lineup, taking the time to explain features, performance details, and financing options in a way that feels personalized rather than pushy. The service department is equally impressive—appointments are easy to schedule, wait times are short, and technicians clearly communicate what’s needed and why, so customers feel informed and confident. Whether you’re there for a routine oil change or to purchase a new vehicle, the team goes above and beyond to make the process smooth and enjoyable, offering comfortable waiting areas, clear pricing, and follow-up calls to ensure satisfaction. Their consistent professionalism, attention to detail, and genuine care for every visitor show that Infinity of Denver prioritizes long-term relationships over quick sales, which is why so many customers recommend it as a trustworthy, top-tier dealership and an overall outstanding store. More

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Good salesperson. Freedom to shop. Freedom in multiple test drives. Clean inventory. No pressure. Certainly able to take proper time for selection. Freedom to shop. Freedom in multiple test drives. Clean inventory. No pressure. Certainly able to take proper time for selection. More

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Service was great. They came to me, dropped off a car and brought my car back clean. They came to me, dropped off a car and brought my car back clean. More

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Trate de comprar un carro y un vendedor llamado shun jhonson me atendió, cambio el precio del carro de 21000 a 25900 porque segun el banco cobraba fees de primer comprador lo cual no es cierto, al ver e jhonson me atendió, cambio el precio del carro de 21000 a 25900 porque segun el banco cobraba fees de primer comprador lo cual no es cierto, al ver esto dije q no queria nada y se molesto xq le hice perder su tiempo More

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Phenomenal service by Shun Johnson and Karen. I highly recommend this dealership and salesman! The whole experience was pleasant. I highly recommend this dealership and salesman! The whole experience was pleasant. More

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Great selection of nice top of the line vehicles. As well as amazing customer service. As well as amazing customer service. More

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Shun was fantastic to work with. Very helpful and gave my wife and me a first class experience. Very helpful and gave my wife and me a first class experience. More

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Thank you infinity, Chris and Shun, thank you for taking care of me on my Audi, you guys are great ! care of me on my Audi, you guys are great ! More

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