Shyla Saxton
Shyla Saxton at Manly Honda

Shyla Saxton | Page 19

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.9
381 Reviews
4.9

381 Reviews

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381 Reviews of Shyla Saxton

December 20, 2022

Dealership Rating
Employee Rating

The Service was friendly and helpful. They were able to get me a loner car while my car was serviced. I asked for a quote for some extra services. The service was less than the original e More

by JASONLPRINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2022

Dealership Rating
Employee Rating

Super friendly. Answered questions with expertise in an easy to understand way. Made everything very easy. Fantastic experience More

by BENHENNON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao , Scott Hess

December 15, 2022

Dealership Rating
Employee Rating

Everyone is always ready to welcome when I come for service. Scott Hess was exceptional when taking care of my car needs. More

by DUCKLAKEJUDY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao , Scott Hess

December 10, 2022

Dealership Rating
Employee Rating

Very professional, cooperative, helpful and answered all of my questions. Shyla Saxton was very helpful and suggested I needed a new battery, which was totally different than the AAA mechanic that starte More

by Gary Steed Colemere
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

December 08, 2022

Dealership Rating
Employee Rating

Shayla was very helpful. She went the extra mile, which I really appreciate. The repair went well. More

by STILL101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 07, 2022

Dealership Rating
Employee Rating

got everything we needed fixed, only problem we had was that we couldn't get the maintenance schedule for the car, which is important because the warranty is only valid if the car is maintained. We were ab More

by JROBBINSSS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 02, 2022

Dealership Rating
Employee Rating

Marcella and Abraham Contreras and Tim Dang are fabulous to work with. Marcella even called on her day off to get things moving. I was so happy with a recent vehicle purchase that I returned for another. No More

by AFCRAIG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Dang , Abraham Contreras, Marcela Contreras

December 01, 2022

Dealership Rating
Employee Rating

The customer service was excellent. Things covered under the warranty were taken care of and appreciated having a free rental car. But the mechanic did not fix the issue with the rotors More

by Sthom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeanette Medrano

Dec 05, 2022

Manly Honda responded

Hi Sthom, Thank you for choosing Manly Honda for your vehicle service needs; it means a lot to us! Can I please get the phone number we have on file and the six-digit work order to understand better what happened? We would love to work with you and make it right. My direct phone number is 707 535 1163, and email: jrocha@manlyauto.com. Jose Rocha Jr Your Manly Honda Service Team

November 09, 2022

Dealership Rating
Employee Rating

Manly Honda always takes care of both of my vehicles at a good price, every time I am in for service I am treated like family, and respected as a customer. I will never take my cars anywhere else, manly Hond More

by YONDSAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice, Zach Roberts, Lucia Chavez Lopez , Lori Comini, Brian Dorsey, Mario Vazquez

Nov 10, 2022

Manly Honda responded

Hi YONDSAA, We appreciate your feedback and for choosing Manly Honda! Just remember, we can't do this without you! Happy Holidays and until the next service visit. 😊 Your Manly Honda Service Team

November 08, 2022

Dealership Rating
Employee Rating

So I had two big issues with the service department at Manly. First of all, their customer service was not good at all. Second, the top of my car had been scratched. The sales team finally called us back More

by EVA.THERIOT9913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Tom Henschel, Denise Rice , Brian Dorsey, Nicole Marden, Paul Remollino

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