Sidney Dean

Big M was professional and quick. They took care of our oil change and tire rotation They took care of our oil change and tire rotation More

by curry3434 Verified Customer Verified Customer

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Appointment is always on time and work preform is always quality work. Service manager goes out of his way to make every visit special. quality work. Service manager goes out of his way to make every visit special. More

by wieberbutch Verified Customer Verified Customer

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Sidney was awesome, in and out with no issues I had a great experience working with Sidney at the Big M dealership. Sidney was extremely professional, knowledgeable, courteous, and attentive throughout t great experience working with Sidney at the Big M dealership. Sidney was extremely professional, knowledgeable, courteous, and attentive throughout the entire process. She took the time to answer my questions, address my concerns, and ensure I felt comfortable without any pressure. Her outstanding customer service, positive attitude, and dedication to customer satisfaction truly stood out. It’s refreshing to work with someone who genuinely cares about providing a great experience. I highly recommend Sidney to anyone visiting the dealership. Thank you, Sidney, for your exceptional service and professionalism! More

by Decarlojjohnson Verified Customer Verified Customer

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John and the entire service department are very friendly and did everything they could to take care of me and my car. I highly recommend them. and did everything they could to take care of me and my car. I highly recommend them. More

by Aferg2511 Verified Customer Verified Customer

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You all took such good care of us. You handled everything with CarShield Sydney was wonderful to deal with. She was so sweet and caring and make sure that we were taken care of excelle You handled everything with CarShield Sydney was wonderful to deal with. She was so sweet and caring and make sure that we were taken care of excellent. More

by PAMELASRHINEHART Verified Customer Verified Customer

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Thank you for getting me in so fast and completing the vehicle service timely. Thanks vehicle service timely. Thanks More

by john.schave Verified Customer Verified Customer

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They're big and dealership in Radcliff has been absolutely amazing they help me out as much as I can and they got me a car and I greatly appreciate it it was definitely a needed to be thing when I absolutely amazing they help me out as much as I can and they got me a car and I greatly appreciate it it was definitely a needed to be thing when I did get to car and Stephen Langston definitely help me out to do it and I really do appreciate it More

by jonesdillon940 Verified Customer Verified Customer

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Service was great! Very responsive and well mannered. My needs were addressed to the max Very responsive and well mannered. My needs were addressed to the max More

by godogs14 Verified Customer Verified Customer

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Fair was a stretch. When I double checked to make sure the proper oil was put in my truck I found it was not. 0-40w was used and the correct oil is 0-20 full synthetic. When I double checked to make sure the proper oil was put in my truck I found it was not. 0-40w was used and the correct oil is 0-20 full synthetic. The dealership did drain the oil and replaced the filter with the correct oil before it left the lot. More

by Doc2019 Verified Customer Verified Customer

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Attentive to what the customer needs and wants are. Take the steps to ensure all their work is quality. Take the steps to ensure all their work is quality. More

by Sjburzlaff Verified Customer Verified Customer

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