TRACY SMITH

So far, no problems I’d like the fact that we were in and out fast didn’t take long at all. People were kind place clean technician seemed like they had everything under control. out fast didn’t take long at all. People were kind place clean technician seemed like they had everything under control. More

by roy926 Verified Customer Verified Customer

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Great job no problems eveyone was polite and very helpful I was very pleased with the whole job I was very pleased with the whole job More

by mcissell55 Verified Customer Verified Customer

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Took care of my needs in a professional and timely manner. Thanks to the parts and service staff. manner. Thanks to the parts and service staff. More

by bgentry10 Verified Customer Verified Customer

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Great dealership, they employees are part of that equation. Thanks for the good service on my truck. equation. Thanks for the good service on my truck. More

by roowen Verified Customer Verified Customer

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My recent service visit took way to long but I understand they only have 1 EV tech and he was out dealing with some medical issues so I totally understand they only have 1 EV tech and he was out dealing with some medical issues so I totally understand More

by martysinger Verified Customer Verified Customer

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The service team is simply outstanding. Big M couldn't have any better associates working for them. From John Whalen to all the people that work the floor, i couldn't ask for a better group Big M couldn't have any better associates working for them. From John Whalen to all the people that work the floor, i couldn't ask for a better group of people working on my vehicles. More

by sidneyprice Verified Customer Verified Customer

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This is the third vehicle that I have bought from Big M in Radcliff, Ky. There will be many more. From the sales team to the service department everything about this was just like the time before and the in Radcliff, Ky. There will be many more. From the sales team to the service department everything about this was just like the time before and the time before that easy as could be. Again, it was another fantastic experience. I absolutely love my Chevy Silverado LTZ 2500 HD diesel. More

by cjxjac Verified Customer Verified Customer

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The service department was great. The lady at the service desk is what will bring my business back to the Radcliff location The lady at the service desk is what will bring my business back to the Radcliff location More

by edpierceiii Verified Customer Verified Customer

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I like the fact that your service department is clean, neat and all the people are extremely nice neat and all the people are extremely nice More

by cdowell1955 Verified Customer Verified Customer

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Sadly, this is the worst vehicle buying and service experience of my life. The truck I bought is a 24 Silverado trail boss and it's been riddled with computer gremlins effecting the infotainment and da experience of my life. The truck I bought is a 24 Silverado trail boss and it's been riddled with computer gremlins effecting the infotainment and dash displays (among other things) since the day I took it home with 9 miles on it. BigM and GM have both spent their time blaming the other and ultimately washing their hands of it. I mean, they got my money already. Why would they care? Furthermore, I've paid for service several times that includes tire rotation and they almost never do the rotation and certainly never do it properly. (Herb Jones doesn't rotate correctly either) I WILL NEVER BUY ANOTHER GM PRODUCT Signed, Not a male Karen More

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