Sidney Dean
Sidney Dean at Big M Chevrolet

Sidney Dean | Page 3

Service Advisor

Big M Chevrolet

704 N. Dixie Blvd
Radcliff, KY 40160

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Sidney Dean

August 23, 2026

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Employee Rating

Great customer service! She was very knowledgeable and kept me informed the entire time of my visit More

by tmorrow0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TRACY SMITH

Aug 23, 2026

Big M Chevrolet responded

Your mention of being kept informed during your Chevrolet Tahoe service highlights the clear communication our team strives for. Knowing you found our team knowledgeable and attentive means a lot to us. Justin Collins General Manager 270-600-3345 Justin@gobigm.com

August 20, 2026

Dealership Rating
Employee Rating

I really appreciate everything Big M did for me. Sidney went above and beyond to help me with my car. My traction light and ABS light has been on for a couple months, I found out it was the sensor w More

by 4329jtaylor
Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

Aug 20, 2026

Big M Chevrolet responded

Our service team was happy to diagnose the sensor wheel issue that triggered your Cruze’s traction and ABS lights. Sidney is delighted she could go above and beyond, and our team is pleased we could arrange Sunbit financing to keep the repair affordable. Justin Collins General Manager 270-600-3345 Justin@gobigm.com

August 14, 2026

Dealership Rating
Employee Rating

Could not have asked for a better experience! Such a great team. Everyone was so polite More

by godogs14
Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

Aug 14, 2026

Big M Chevrolet responded

Knowing your service experience was exceptional means a lot to our service department. Thank you for recognizing our team’s politeness and sharing a five-star review. Justin Collins General Manager 270-600-3345 Justin@gobigm.com

August 14, 2026

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Great service and fast turnaround around . .. highly recommended .. 😬😬😬😬😬😬😬 happy with John, great asset to your company More

by pamela13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TRACY SMITH , John

Aug 14, 2026

Big M Chevrolet responded

Your praise for our fast turnaround and service on your Chevrolet Silverado 1500 LD highlights our service department’s dedication to efficiency. Knowing that our service advisor met your expectations means a lot to us. Justin Collins General Manager 270-600-3345 Justin@gobigm.com

August 12, 2026

Dealership Rating
Employee Rating

Sidney is very professional. She always ensures the customer is satisfied with their service The overall experience at this dealership has been great More

by esmondrdavis
Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

Aug 12, 2026

Big M Chevrolet responded

Knowing Sidney’s professionalism and commitment to your satisfaction contributed to such a positive service experience is rewarding. Thank you for the five-star rating and for trusting us with your Chevrolet Traverse. Justin Collins General Manager 270-600-3345 Justin@gobigm.com

August 08, 2026

Dealership Rating
Employee Rating

Outstanding I think the service department and crew does an outstanding job and I will tell all of my corvette friends to go there for services!!!! More

by Steelrain1130
Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

Aug 08, 2026

Big M Chevrolet responded

Knowing our service department exceeded your expectations is rewarding. Sidney and our team appreciate your recommendation to fellow Corvette owners.

August 07, 2026

Dealership Rating
Employee Rating

As always they are kind, helpful, and respectful. We'll be back for any problems with our Trax. More

by dlongo1962
Recommend Dealer
Yes

Other Employees Tagged: Sidney Dean

Aug 07, 2026

Big M Chevrolet responded

Hearing that our service team continues to be kind, helpful, and respectful on every visit means a great deal to us. We’re here for your Trax whenever you need assistance.

June 30, 2026

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It was great, but I felt really pressured to do this survey. The service was fast and easy. More

by workman.chris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TRACY SMITH

June 29, 2026

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Employee Rating

Awesome job good customer service great attitude always helpful in this place ect, ect , ect More

by seangoarmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TRACY SMITH

June 26, 2026

Dealership Rating
Employee Rating

Sidney was great and very thoughtful. She took care of all my service needs and addressed them as convenient for me as possible. The service manager also introduced himself to ensure I wa More

by godogs14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: TRACY SMITH

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