Sierra Medina

Sierra from sales handled customer's concerns very well when the service advisor couldn't actually find my appointment. I really appreciate her involvement and taking this matter to closure and got my serv when the service advisor couldn't actually find my appointment. I really appreciate her involvement and taking this matter to closure and got my service done immediately. Thanks to the sales team for making the purchase a wonderful experience overall better. It was nice to work with Atilla and Rafael who negotiated and patiently worked with me. I was working with Atilla 2nd time and he is someone I could trust in the center. Kamen explained us all the functions of the car in detail and we were very happy about it as it was almost the last hour of the day. The only negative is from HFS since as a customer you do want a stable APR% but they raised the APR just during my purchase which was disapppointing for me as you want the best deal and changing the rates only for a month is really shocking. I have raised this concern to them and is awaiting a resolution. Thanks all, keep up the good work. More

Print

⭐⭐⭐⭐⭐ I rarely write reviews, but Schomp Hyundai earned this one. My wife and I had an outstanding experience working with Sierra and Ricardo. Before visiting, I had done extensive research, comp earned this one. My wife and I had an outstanding experience working with Sierra and Ricardo. Before visiting, I had done extensive research, compared quotes from multiple dealerships, and came in as a well-informed buyer. Rather than trying to change my mind or push a sales pitch, they respected that and focused on helping us make the right decision. When we arrived, all three vehicles we wanted to compare were already pulled up and ready to go. That level of preparation showed they valued our time. They gave us the space to inspect each vehicle at our own pace, compare them, and discuss them privately. There was no hovering, no pressure, and no attempt to steer us toward one vehicle over another. What really sets Schomp apart is their business model. The one-price approach and no-pressure environment made the buying process enjoyable instead of stressful. There were no surprise dealer add-ons or high-pressure upselling tactics. Even when discussing optional protection plans, they simply explained them, answered my questions, and respected whatever decision I made. Buying a vehicle is one of the largest purchases most people make, and Schomp made it feel transparent, straightforward, and customer-focused from start to finish. If you’re looking for a dealership that respects informed buyers, values your time, and lets the vehicles speak for themselves, I highly recommend Schomp Hyundai. Thank you, Sierra and Ricardo, for making this the best car-buying experience my wife and I have had. More

Print