Silvio Carusone | Page 3

Silvio Carusone was so helpful and so wonderful. So happy to do business with him. So happy to do business with him. More

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He was a amazing experience I buy a Honda pilot elite 2022 the guy name Silvio carusone it's honest person I recommend this dealership spacialy this guy Silvio carusone 2022 the guy name Silvio carusone it's honest person I recommend this dealership spacialy this guy Silvio carusone More

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Silvio Carusone was extremely helpful and pleasant to work with. Honda of New Rochelle was able to answer every question we had about our financing options and the car we were purchasing. We definitely p work with. Honda of New Rochelle was able to answer every question we had about our financing options and the car we were purchasing. We definitely plan on returning for all our future vehicle needs. More

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I had a difficult situation with my car being from out of state but they made it work and I got the car I wanted! state but they made it work and I got the car I wanted! More

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Purchased a vehicle at bronx Honda last week and was assisted by Silvio. I can’t say enough about how helpful and patient he was with me. I was shown and able to test drive 2 cars the first one was gr assisted by Silvio. I can’t say enough about how helpful and patient he was with me. I was shown and able to test drive 2 cars the first one was great he explained all the features to me as well as to my mom. I really wanted the car I saw as I pulled into the lot and ultimately that’s the one I purchased. Silvio explained my payments options and got me the price I wanted to pay. He also helped me with the insurance and title transfers. I can’t say enough about his customer service especially since I did not have an appointment. He even called me the next day to check if I still loved my new car .. Highly recommend Silvio More

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Update: As he promised, Joe Carusone fixed all our issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we ca issues. He treated us like we should have been treated by the finance person and went above & beyond to make things right. He also told us that we can call him directly for any thing we may need/want in the future & gave us his cell number even. No one is perfect, but the mark of a great business is that you make it right in the end and they did just that. This was a 5-star experience outside of the 1 issue, so 4-stars. Drove nearly an hour to find the right car for my daughter who just had her "baby" totaled by a reckless driver. We found the right car, everyone we dealt with was great, but then came Joseph Gerbino and everything changed. Joseph did his level best to deceive us. Everything we had talked about with everyone prior was contradicted by Joseph. We had to go back to our original Salesman, John, and his boss, Allan, to get further clarification. The apex of our frustration began when our loan was over 3 thousand dollars more and we didn't know why. We reached out and found that a warranty we were never asked about, told about or even offered was tossed in. We then called the dealership and Joseph lied to us over and over again. He offered us no help in the situation, just a fierce argument and from what we were told by Honda, and even the bank we have the loan from, the warranty can just be canceled and refunded. We wouldn't want to hurt Joseph's commission though. Now, if you want to know why the car buying experience is such a stressful and daunting task, these situations are why and they happen often! I would have given 4.5/5 stars, btw, until the loan came in and went from under 12k to over 15k! This might not seem a whole lot to some, but to my daughter, a recent college graduate just starting out on her own, it surely is! More

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They were very helpful, very friendly and very professional .Thank to Migell for all his help professional .Thank to Migell for all his help More

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Although the room looked a bit dingy at first, every single person in the shop made us feel at ease and was very helpful. The transaction was accomplished in a very reasonable timeframe. I would absolut single person in the shop made us feel at ease and was very helpful. The transaction was accomplished in a very reasonable timeframe. I would absolutely recommend this used car dealership. More

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Silvio Carusone was detailed, informative and kind. He explained the lease buyout in details to me. Truly appreciate his assistance He explained the lease buyout in details to me. Truly appreciate his assistance More

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I was helped by Silvio and I can say as a first timer here it was one of the best experiences overall in my life. It didn’t feel stressful to cooperate and it gave both me and my significant other more e here it was one of the best experiences overall in my life. It didn’t feel stressful to cooperate and it gave both me and my significant other more ease going into getting a vehicle. His sense of humor and personality made it feel more like a friend helping us rather than a employee. More

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