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Simon Tickett
Simon Tickett at Lexus of Wesley Chapel
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Simon Tickett | Page 3

New Car Sales Director

Lexus of Wesley Chapel

5350 Eagleston Blvd
Wesley Chapel, FL 33544

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4.7
110 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

20 yrs, 11 mos

Specialties & Trainings

Master Certified with Lexus

4.7

110 Reviews

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110 Reviews of Simon Tickett

October 16, 2022

Dealership Rating
Employee Rating

Claudia did such a great job finding us the exact car we were looking for at the beginning of the year, so we came back to her for a second request. Couldn’t be happier. Great sales staff and dealership. Cl More

by Burt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deven Roman, Claudia Cohn , David Roberson

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Oct 18, 2022

Lexus of Wesley Chapel responded

Hi Burt, We are thrilled to have gained your trust. Thank you for sharing your kind words of your client advisor. We look forward to see you in the future. Please enjoy your new vehicle.

October 14, 2022

Dealership Rating
Employee Rating

Great, sincere interpersonal skills. Easy to deal with, asset to Wesley Chapel Lexus. Recommend to anyone!! More

by bauerjfhomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Chris Lomanto, Jacob Rocha, Travis Moll, Bryce Pederson , Emily Luckey, Jim Pettus

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Oct 14, 2022

bauerjfhomer responded

We arrived at the Wesley Chapel Lexus dealership to meet with the super tenacious, thorough, caring salesperson we had been negotiating with 4-days in a row on the phone, 42 miles away! From the time we walked into the dealership, we were greeted by the entire staff, Management, sales and admin. I have never felt so at home and relaxed with my decision to be at this dealership. We connected with Emily... Emily had copious notes from our telephone discussions. Simon introduced himself, great discussion. We were ready to close. While Emily was waiting for finance, she introduced us to the wonderful Cafe' , Service writer, parts dept personnel, and choice of two waiting areas while servicing a vehicle. Emily introduced us to so many employees. At this point I was thoroughly pleased we chose this dealership! #1 Emily , #2 the overwhelming attitude of those we met! "SHOUT OUT TO TIM SMITH" -GO ARMY TIM... This experience was unique to me as I have visited numerous dealerships in my life. I am an obsessive CAR ENTHUISAST. Now that we were indoctrinate, the best is yet to come!! Travis in Finance was a pleasure to deal with, great interpersonal skills.next- Emily said "Lets meet your new vehicle" As we enter the delivery area, a beautiful collection of dealer employees, Clapp loudly, cheer and congratulate us on our new purchase. Wow, I might have been emotional at that point. "HAPPY CUSTOMERS TELL A NUMBER OF OTHERS ABOUT THEI EXPERIENCE" To: the entire staff of this Dealership =GOD BLESS YOU ALL. Jim and Marlene Bauer. addendum, As we sat in the new vehicle (5:45 PM) Randy approached us to insure everything was ok. I mentioned the Lexus logo door lights on previous vehicle. (I purchase them after mkt). Randy said drive to other vehicle, that he would swap out .So while Randy performed manual labor Jim from sales jumped in back seat to increase my knowledge of Nav system. he accomplished and reiterated "Tiffany the support person" who travels to our home to cover all technical aspects of our vehicle!! couldnt ask for more-

Oct 14, 2022

bauerjfhomer responded

to- Lexus Westley Chapel attn Emily Luckey

October 04, 2022

Dealership Rating
Employee Rating

Buying my car from Lexus of Wesley Chapel was such a great experience. Mary was so kind and compassionate. She even cried with me because it was my first time buying a car on my own. I didn’t feel press More

by Sonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith , Mary Johnson, David Roberson

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Oct 07, 2022

Lexus of Wesley Chapel responded

Hi Sonya, Thank you for your stellar review here on DealerRater. At Lexus of Wesley Chapel, we believe in treating our guests like family. We will surely share your kind words with our dealership!

October 01, 2022

Dealership Rating
Employee Rating

The best experience that we have ever had related to purchasing a vehicle. Tracy was informative and listened to what we wanted and then worked to make it happen. Every part of the process was positive More

by Rsurgeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Travis Moll, Tiffany Sabroso , Tracy Magosin

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Oct 06, 2022

Lexus of Wesley Chapel responded

Hi Rsurgeon, We appreciate your thoughtful review of the experience you had with Tracy, Travis, Tiffany, and Simon. We pride ourselves and creating the most enjoyable experience and we are pleased to hear you had just that. We look forward to seeing you in the future.

September 30, 2022

Dealership Rating
Employee Rating

Tim was fabulous! He helped me afterhours and was extremley knowledgeable and kind. Top notch salesman! More

by courtney
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Adam Vassios

Helpful
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Oct 03, 2022

Lexus of Wesley Chapel responded

Hi courtney, We are thrilled to hear you had an exceptional experience with Tim. We appreciate you taking the time to share these kind words. Please enjoy the new ride!

September 16, 2022

Dealership Rating
Employee Rating

Open and transparent through the process. Easy to deal with. I have purchased a lot of cars and always dread the dealership experience. This was simple and easy. More

by Sidsole
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Emily Luckey

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Sep 17, 2022

Lexus of Wesley Chapel responded

Hi Sidsole, At Lexus of Wesley Chapel it is our bottom-line to display a smooth and honest process. We thank you for expressing your gratitude here but please know it is our absolute pleasure. Please enjoy your vehicle!

September 15, 2022

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Employee Rating

Hands down the best car buying experience! Daniel took excellent care of me the entire time. This dealership is stunning. Everyone is very friendly and I adore my new car! Thank you Lexus of W More

by tiffanysabroso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Vassios, Daniel Medina , Emily Luckey

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Sep 17, 2022

Lexus of Wesley Chapel responded

Thank you for taking the time to review your team at Lexus of Wesley Chapel. We hope you enjoy your new vehicle!

September 11, 2022

Dealership Rating
Employee Rating

Wonderful, what can I say that would be better than that. As an outsider looking in, I see a team, not a single person. I see a group of experts in their own category all with the same end game in mind. W More

by restelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Vassios, Claudia Cohn, Tiffany Sabroso , Forrest Browne

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Sep 12, 2022

Lexus of Wesley Chapel responded

We are elated over your thoughtful review. It is guests like yourself that are at the foundation of Lexus of Wesley Chapels success. We pride our selves on our team because it truly does take a group effort in order to deliver the excellence that you described. Thank you again! We will surely share your kind words!

Sep 12, 2022

restelle responded

This has been a great experience. With all the problems in the world today, and all the changes taking place, Lexus of Wesley Chapel still maintains the "Best Customer Service" and the best product line. Check it out, look for any car in this area that was purchased from this dealership and look at the sticker on the trunk lid. It's not your average decal, no it's a chrome decal that stands out for all to see. They are proud to add that little extra touch to the elegance of the product.

September 11, 2022

Dealership Rating
Employee Rating

Overall, it was a great experience. Everyone was very friendly, personable and helpful. Nick F. and Simon were great! More

by waters743
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Franceschelli

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Sep 12, 2022

Lexus of Wesley Chapel responded

Hi there waters743, We are beaming over your review. We strive to provide the type of service you received. Please enjoy the ride!

August 09, 2022

Dealership Rating
Employee Rating

We had a fantastic experience with our GX purchase! Tim Smith provided top notch customer service once again! This is our 2nd Lexus experience and we will be back again! More

by TonyaF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Adam Vassios

Helpful
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Aug 09, 2022

Lexus of Wesley Chapel responded

Hi Tonya, Thank you for taking the time to review your experience with us here at Lexus of Wesley Chapel. We are thankful for your loyalty and we look forward to a long lasting relationship. Enjoy your beautiful vehicle!

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