Simone Gerdin | Page 4

Everyone we dealt with was fantastic! The entire process went very smoothly and actually enjoyable, something hardly ever said any other dealership. The entire process went very smoothly and actually enjoyable, something hardly ever said any other dealership. More

by jputnam1949 Verified Customer Verified Customer

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The sales team were efficient and easy to work with to deliver the vehicle we wanted. Unfortunately, the financial CS person we delt with made several errors, including listing the incorrect mailing addre deliver the vehicle we wanted. Unfortunately, the financial CS person we delt with made several errors, including listing the incorrect mailing address on our registration and HMF documents, causing unnecessary delays and problems. The problems were noticed very early and were conveyed to the finance CS with assurances that all had been corrected. Unfortunately, non of the errors were addressed until I reached out to the DMV Registry and HMF personally. More

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Service was beyond excellent. The whole staff makes you feel like you’re part of the family. I would recommend Hyundai of Fort Myers to anyone. The whole staff makes you feel like you’re part of the family. I would recommend Hyundai of Fort Myers to anyone. More

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Easy, efficient, pleasant. Enjoyed writing with their team. Would absolutely return next time. Thank you! Enjoyed writing with their team. Would absolutely return next time. Thank you! More

by mgarry87 Verified Customer Verified Customer

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They did not do a great job detailing the car for delivery upon purchasing. They did not disclose the apr when negotiating the vehicle price. We were under the impression it was 0% and not what the delivery upon purchasing. They did not disclose the apr when negotiating the vehicle price. We were under the impression it was 0% and not what they sold us. More

by KEVINALEBLANC Verified Customer Verified Customer

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Leo, grated me when I first pulled in. Very polite guy! Simone, my sales rep came to say hello. Awesome dealership, sales service and over all experience. Very polite guy! Simone, my sales rep came to say hello. Awesome dealership, sales service and over all experience. More

by pengwin529 Verified Customer Verified Customer

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Simone was such a huge help when picking out a car! She was very knowledgeable and friendly. The entire staff was super nice when we first walked in to make sure we were helped right away. She was very knowledgeable and friendly. The entire staff was super nice when we first walked in to make sure we were helped right away. More

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We specifically went in to see Walter. We told him we came to see him, he immediately found a young inexperienced salesman and pawned us off. Every time we asked a question the young man g We told him we came to see him, he immediately found a young inexperienced salesman and pawned us off. Every time we asked a question the young man got up and left the desk to get an answer. After an hour at the Dealership, most of it sitting alone at a desk, I noticed the salesman had two cards full of questions he was supposed to ask customers posted on his cubicle wall. It was a total turn off. We decided that the salesman spent more time away from the desk than he did with us, so we left. Terrible experience other than being greeted by a nice young lady as we walked into the dealership. Don’t waste your time. More

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Very helpful and hospitable! Fair value of our trade in and worked hard to get financing and payments within our range. Fair value of our trade in and worked hard to get financing and payments within our range. More

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Simone made purchasing a new vehicle easy and painless! She was so helpful and patient! She was so helpful and patient! More

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