Simone McErlean | Page 2

Very thorough with my car. Great inspection. Love that they wash it, great addition to the good service. Great inspection. Love that they wash it, great addition to the good service. More

by kimertz526 Verified Customer Verified Customer

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Simone was amazing and so helpful. She was ver informative and a pleasure to speak with. She made the experience 5 star She was ver informative and a pleasure to speak with. She made the experience 5 star More

by fahnestockstacy27 Verified Customer Verified Customer

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Good customer service and fast service good care. They are reliable. Good time with the job They are reliable. Good time with the job More

by coralasa Verified Customer Verified Customer

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I feel that service was less of a hassle when the dealership was owned by rothrock. No complaints about the actual work done. But I do feel like expensive services that I do not currently need are dealership was owned by rothrock. No complaints about the actual work done. But I do feel like expensive services that I do not currently need are being pushed. Being told that services are required maintenance when my automobiles manual clearly states they are not due for 5,000 more miles. Do not like being called by the sales representatives every time I take my car for service. I am not interested in buying a new car right now. More

by cocchimiglio Verified Customer Verified Customer

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I always get my Nissan Rogue serviced at NuCar which I'm still used to calling it Rothrock still used to calling it Rothrock More

by Suzanne Heine Verified Customer Verified Customer

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Excellent work. Very happy. I've already recommended your body shop to several people. Thank you so much. Very happy. I've already recommended your body shop to several people. Thank you so much. More

by KEISER.EDWARD Verified Customer Verified Customer

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I have always been satisfied with the service performed on my Nissan Quest at Nucar (formerly Rothrock). The technicians and the service advisors are outstanding. I hope to find a dealership like this in t on my Nissan Quest at Nucar (formerly Rothrock). The technicians and the service advisors are outstanding. I hope to find a dealership like this in the Pittsburgh area. More

by DCFUM Verified Customer Verified Customer

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Simone and all mechanics are great have bought several cars there great use from Al that work there cars there great use from Al that work there More

by jpgahman Verified Customer Verified Customer

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The rear brakes would pass inspection but the tech told me it’s his discretion and he said they failed. Won’t be going back to Rothrock anytime soon. me it’s his discretion and he said they failed. Won’t be going back to Rothrock anytime soon. More

by jreis2 Verified Customer Verified Customer

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Had a 1pm appointment for an oil change and tire balance/rotation. I stated I was waiting for my vehicle, as I have had these done before, and did not expect the service to take more than 1hr 30min- balance/rotation. I stated I was waiting for my vehicle, as I have had these done before, and did not expect the service to take more than 1hr 30min- tops. after more than 1 hr 30 min, i checked status of my vehicle and was told- this type of service takes a while, and should be completed in about 20 minutes or so- this was before 3pm. At approximately 3:40pm, i noticed my sitting in "completed" bay- I received a text about 3:50pm, and no one came to get me in waiting room until 3:55pm. I paid for vehicle at that time, and drove away from dealership at 4pm. I'm sorry, but an oil change and tire balance/rotation should not take 3 hrs. More

by Dsfink0 Verified Customer Verified Customer

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