Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 21

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.5
516 Reviews
4.5

516 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

11 yrs, 7 mos

Languages Spoken

English English

516 Reviews of Simone McErlean

July 24, 2022

Dealership Rating
Employee Rating

Very friendly, treated like a member of Nissan family and professional customer service. I definitely recommend them to all. More

by gonzar63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022

Nucar Nissan of Allentown responded

Thank you for the 5 star review! It was our pleasure working with you and we hope to see you again the future.

July 20, 2022

Dealership Rating
Employee Rating

Charlene Kratzer is my go to person. Answers questions fast email returns same day any question answered! Everyone was pleasant this time and was called when car was finished More

by Katt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2022

Nucar Nissan of Allentown responded

Thank you for letting us know what a great experience you had with us!

July 20, 2022

Dealership Rating
Employee Rating

Communication can be improved. Otherwise, everyone is friendly and nice which seems hard to find these days in the service field. More

by jeal2417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Jul 21, 2022

Nucar Nissan of Allentown responded

We appreciate your honest feedback!

July 17, 2022

Dealership Rating
Employee Rating

They were all very pleasant and easy to work with. They made the experience easy and painless. More

by wat383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Nucar Nissan of Allentown responded

This is what we like to hear! Thank you!

July 17, 2022

Dealership Rating
Employee Rating

Symone was professional, has a great personality, was very courteous, explained to me what the service people were going to do More

by HARRIETOVER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 18, 2022

Nucar Nissan of Allentown responded

Thank you for sharing your experience with us!

July 10, 2022

Dealership Rating
Employee Rating

My only mode of transportation was undrivable. They took me as an emergency and had my car fixed sooner than expected. They even helped me research rental cars. More

by joseandpeggy11@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Nucar Nissan of Allentown responded

We are thrilled that we were able to really help you out!

July 09, 2022

Dealership Rating
Employee Rating

Didn't put my daughters cars seat back in after u guys took it out to put my speaker in I had to do it myself while my daughter had to stand outside my car smh Didn't clean the back seat not my daughters More

by Delmarwilliams90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 11, 2022

Nucar Nissan of Allentown responded

Delmar, Thank you for sharing your feedback with us. We strive to provide clean, top tier customer service, and are sorry you felt you didn’t receive this. We hope that you visit us again, and let us earn your business back. If you have any additional feedback, please reach out to our General Manager, Ron Carl, at (484) 223-0554. Thank you.

July 02, 2022

Dealership Rating
Employee Rating

Great customer service and professionalism. Only had an inspection done, but I would go back for other work. More

by Telbroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Jul 05, 2022

Nucar Nissan of Allentown responded

We appreciate your business!

June 24, 2022

Dealership Rating
Employee Rating

customer service is wonderful, simone kept me informed from beginning to end which put my mind at ease with some unforeseen manufacturing conditions. More

by lisafatzinger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jun 24, 2022

Nucar Nissan of Allentown responded

We are happy to hear that you've had such a great experience with us!

June 23, 2022

Dealership Rating
Employee Rating

I used the drop in service to have jeep inspected, wait less than 90 minutes More

by Krdowney74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Nucar Nissan of Allentown responded

Thank you for taking the time to leave us a review!

...
21
...

Dealership Inventory (272 Vehicles)

new 2027 Nissan Kicks car, priced at $32,934
2027 Nissan Kicks
new
Aspen White TriCoat / Super Black Two-tone exterior
Unknown
All-wheel Drive
used 2026 INFINITI QX60 car, priced at $47,031
2026 INFINITI QX60
used
Gray exterior
Automatic
All-wheel Drive
new 2026 Nissan Rogue Plug-In Hybrid car, priced at $39,410
2026 Nissan Rogue Plug-In Hybrid
new
White exterior
Automatic
All-wheel Drive
used 2024 MINI Countryman car, priced at $26,147
2024 MINI Countryman
used
Silver exterior
Automatic
All-wheel Drive
used 2026 Nissan Frontier car, priced at $38,437
2026 Nissan Frontier
used
Green exterior
Unknown
Four-wheel Drive
new 2026 Nissan Rogue car, priced at $39,565
2026 Nissan Rogue
new
Everest White Pearl TriCoat / Super Black Two-tone exterior
Unknown
All-wheel Drive