Simone McErlean | Page 23

Mostly satisfied but did not wash my car when I was told it would be it would be More

by Regina Verified Customer Verified Customer

Print

Excellent all around sales service and personnel all excellent repeat customers 4 Nissans over the course of 9 years excellent repeat customers 4 Nissans over the course of 9 years More

by ROYALPITA2USL Verified Customer Verified Customer

Print

They were very fast and courteous and very reasonable with the price I would definitely reccomend them with the price I would definitely reccomend them More

by DAVID.DOYNE Verified Customer Verified Customer

Print

I highly recommend this dealership for service, honest professional service , if you value your vehicle take it to rothrock!! Ask for matt cautilli , he will take care of you ! professional service , if you value your vehicle take it to rothrock!! Ask for matt cautilli , he will take care of you ! More

by harryrogozinski Verified Customer Verified Customer

Print

Courteous, professional. Car always washed prior to pick up. Simone/Charlene are always pleasant and helpful. Easy nite drop. Car always washed prior to pick up. Simone/Charlene are always pleasant and helpful. Easy nite drop. More

by jzarnowski Verified Customer Verified Customer

Print

Went in for a oil change and tire rotation. NOTHING was wrong with the car other wise. Drove home and 2 EMERGENCY SERVICE LIGHTS came on telling us to get maintenance right away. Called your s NOTHING was wrong with the car other wise. Drove home and 2 EMERGENCY SERVICE LIGHTS came on telling us to get maintenance right away. Called your service department 3 times explaining the situation and am STIll waiting for a call back More

by Sarah beard Verified Customer Verified Customer

Print

This dealership was extremely helpful and caring! There employees were very kind and catering to my endless questions and worries after being in my first car accident. For a first timer this was very There employees were very kind and catering to my endless questions and worries after being in my first car accident. For a first timer this was very scary and new to me and the staff helped me and explained things excellently leaving no questions un-answered! Very clean and helpful establishment and my car was returned flawlessly and as soon as possible! Most definitely will be returning if something else were to happen. Hopefully not though (: More

by Ksouthwell33 Verified Customer Verified Customer

Print

Worst service department I have dealt with in 20 years. Spent so much time trying to get car serviced for issues. Always with a fight. Currently car makes squeaking sound when driving. Asked them to look a Spent so much time trying to get car serviced for issues. Always with a fight. Currently car makes squeaking sound when driving. Asked them to look and was refused due to not happening at time it was brought in. Showed video of issue. Not god enough. Dealership stated policy that work cannot be performed without duplicating at dealership. Waiting for copy of policy. Car sits on lot and no one looks at it for inspection. Would not use this service department. No one calls back and no one answers phone. More

Print

I had bought a new 2022 Nissan Sentra SV 2 months ago and the license plate has been rattling Because there was only two screws holding it on instead of four. I set up an appointment for rothrock to check ou the license plate has been rattling Because there was only two screws holding it on instead of four. I set up an appointment for rothrock to check out my car for an oil change and to fix the license plate and the only thing they did was put a piece of foam behind the license plate. The license plate is still rattling. More

by Mitchp911 Verified Customer Verified Customer

Print

Always have a good experience when scheduling service at Rothrock. I don’t have any complaints Rothrock. I don’t have any complaints More

by R.PRYMOCK Verified Customer Verified Customer

Print