Simone McErlean | Page 41

First was told my problem was a sensor and cost would be around 365.000. They also said I needed tires and when I said no thanks on tires they then told me the total amount would be 495.00 as diagnostic wa around 365.000. They also said I needed tires and when I said no thanks on tires they then told me the total amount would be 495.00 as diagnostic was additional fee. After job was done I went online to see how much the part would cost. Online, a MAF sensor for a 2017 Murano is only 81.00. After my AAA discount I ended up paying 450.00 I consider this highway robbery More

by CATALANOJOHN Verified Customer Verified Customer

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All team members were courteous and helpful. Wait time was less than quoted. Work was satisfactory. I would prefer to make an appointment for routine service and state inspection. was less than quoted. Work was satisfactory. I would prefer to make an appointment for routine service and state inspection. More

by mesped Verified Customer Verified Customer

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Simone of. Service was friendly knowledgeable and helpful in dealing with my transaction of service on my Nissan automobile. She told me the best time to schedule my appointment. in dealing with my transaction of service on my Nissan automobile. She told me the best time to schedule my appointment. More

by WRASCO Verified Customer Verified Customer

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Awesome! I drove up from Long Island, NY for an oil change. The service department was just closing. Mark and Simone worked it out so I could get my oil change change. The service department was just closing. Mark and Simone worked it out so I could get my oil change More

by ANISSAMCQUEEN Verified Customer Verified Customer

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Service hours were convenient. I did not wait long to have my car serviced. They also observed social distancing and had an inside and an outside waiting area. have my car serviced. They also observed social distancing and had an inside and an outside waiting area. More

by MDB1946 Verified Customer Verified Customer

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It was clean, good service and Covid controlled. The explanations provided were clear. Car was washed. Fluids were filled, this time. I will continue to come back if the service continues to be this w explanations provided were clear. Car was washed. Fluids were filled, this time. I will continue to come back if the service continues to be this way. More

by juliobyronflores Verified Customer Verified Customer

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Excellent service. Pleasant environment. Took 4 hrs though instead of 2. Was happy to get in without appointment. Had a nail in tire. Plugged tire. though instead of 2. Was happy to get in without appointment. Had a nail in tire. Plugged tire. More

by DHARTMAN45 Verified Customer Verified Customer

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Awesome service at competitive costs! That is the value. Would recommend to anyone interested in quality and a professional experience. Thank you Rothrock! Will be back. Would recommend to anyone interested in quality and a professional experience. Thank you Rothrock! Will be back. More

by anthonyjbuss Verified Customer Verified Customer

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Great service. Very professional and Simone was so helpful walking me through my service needed and the cost. Assisted me with scheduling future work on my car. helpful walking me through my service needed and the cost. Assisted me with scheduling future work on my car. More

by Areidny Verified Customer Verified Customer

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Very bad service department. No courtesy whatsoever. I contacted Nissan Corporate to complain. They wouldn’t fix my problem because they couldn’t duplicate the problem that I showed the service manager an contacted Nissan Corporate to complain. They wouldn’t fix my problem because they couldn’t duplicate the problem that I showed the service manager and a acknowledged the problem. More

by AZIZALKHAL Verified Customer Verified Customer

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