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Simone McErlean
Simone McErlean | Page 40
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
October 18, 2020
They treat us like family. Always fair and reasonable with pricing. Never have they tried to up sell me with unnecessary work on a vehicle. I highly recommend them. with pricing. Never have they tried to up sell me with unnecessary work on a vehicle. I highly recommend them. More
by HAASFOUR
Verified CustomerOther Employees Tagged: Nate Marinelli , Gary Christman, Alex Hieter
October 13, 2020
Bought my car here one year and 16,000 miles ago. Sometimes the radio works, sometimes it doesn’t. Battery totally died inexplicably. Had to get car towed to dealership to replace and now the automat Sometimes the radio works, sometimes it doesn’t. Battery totally died inexplicably. Had to get car towed to dealership to replace and now the automatic windows don’t work property. In the guide it says they need to be reset after you change a battery and take it to the dealership. Again. And maybe the radio will work on the way over. More
by 2019Rogue
October 13, 2020
Rothrock is the place for me thanks to Patrick Jeffers service manager he makes you feel comfortable don't mind you spending money what rock is the best for me they do the job and I do it right one time o service manager he makes you feel comfortable don't mind you spending money what rock is the best for me they do the job and I do it right one time only thanks Rothrock thanks Patrick More
by g..alegander
Other Employees Tagged: Patrick Jeffers
October 12, 2020
The dealership was clean everyone was friendly and the service was great and I would recommend others to have the service done at Rothrock motor sales service was great and I would recommend others to have the service done at Rothrock motor sales More
by ROTHROCKRUSS@yahoo.com
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer
October 08, 2020
Everyone listed was professional, pleasant, knowledgeable & performed in a timely manner. Service is ultimately the reason why I would return again OR purchase another vehicle from this dealership. Special t & performed in a timely manner. Service is ultimately the reason why I would return again OR purchase another vehicle from this dealership. Special thanks to Patrick for his help & explanation of everything. Knowing what is going on with my vehicle & the service instills confidence to keep returning. More
by mpagel
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer , Gary Christman
October 05, 2020
Roth Rock Nissan is very Welcoming, Friendly, Clean and Professional. The wait time is very minimal. Their Friendly Customer Service Representative keep you informed regarding the Progress of the work on y Professional. The wait time is very minimal. Their Friendly Customer Service Representative keep you informed regarding the Progress of the work on your Vehicle until completion. More
by scapeland
Other Employees Tagged: Patrick Jeffers, Mario Sessanta , Alex Hieter, Wayne Roatche
October 03, 2020
Always a pleasure to be at Rothrock for service for my 2018 Nissan Rogue Sport. I really love this vehicle and am very satisfied with the service I have received each visit for service. 2018 Nissan Rogue Sport. I really love this vehicle and am very satisfied with the service I have received each visit for service. More
by gig1949
September 26, 2020
Was greeted by a very kind and polite salesperson right away explained my problem an was out within 15mins my problem was resolved within 3 days very satisfied very professional very helpful personnel th away explained my problem an was out within 15mins my problem was resolved within 3 days very satisfied very professional very helpful personnel thank you Rothrock More
by MRLN_VARGAS
September 19, 2020
Friendly staff and accommodating. We change the schedule twice with no problem. Text message update I kind a like it because you can respond and you get answer back. I hope to this process even though you h twice with no problem. Text message update I kind a like it because you can respond and you get answer back. I hope to this process even though you having regular service. More
by Stnick03
Other Employees Tagged: David Leverington, Donna Oswald, Nicole Mohr , Pete Aguilar, Pat Karner, Billy Scorza, Craig Stecker
September 17, 2020
Simone in The Service Department is very professional and always provides excellent customer service. The dealership is nearby but the only negative is the phone answering system. always provides excellent customer service. The dealership is nearby but the only negative is the phone answering system. More
by dlbendas
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