Simone McErlean
Simone McErlean at Nucar Nissan of Allentown

Simone McErlean | Page 50

Service Consultant

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

4.6
518 Reviews
4.6

518 Reviews

Write a Review

Dealership Experience

11 yrs, 8 mos

Industry Experience

11 yrs, 8 mos

Languages Spoken

English English

518 Reviews of Simone McErlean

August 02, 2019

Dealership Rating
Employee Rating

Friendly, informative and professional The staff was very friendly, informative and helpful and the service at Rothrock Nissan was prompt at repairing my issues and getting me back on the r More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

Aug 05, 2019

Nucar Nissan of Allentown responded

Thank you for your kind words. We are happy to hear that our employees provided for you and that your experience at Rothrock was positive. If you have any further service needs be sure to give us a call so we can lend a helping hand.

July 19, 2019

Dealership Rating
Employee Rating

Not responsive Took a year of constant calls to fix a problem and am still having issues. Original problem solved creating other problems . Still awaiting resolution More

by Louspag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patrick Jeffers

Sep 11, 2019

Nucar Nissan of Allentown responded

We hope that we were able to help you solve your vehicle maintenance issues and if there is anything more we can do please give us a call at (484)-223-0554.

July 14, 2019

Dealership Rating
Employee Rating

Great work and staff The service I received was great and the staff was very knowledge and nice. Will definitely be back in the future for work. Thank you! More

by emesue75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

Nucar Nissan of Allentown responded

Thank you for the rating! We're pleased to learn that you had such a great experience. We hope to see you again!

July 12, 2019

Dealership Rating
Employee Rating

Great Customer Service I went to the Nissan Service Department and was greeted by my advisor who was very professional and courteous who listened to my issues and had them c More

by mfmarino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Norton

Jul 16, 2019

Nucar Nissan of Allentown responded

Thanks for the review! We're glad to hear that we were able to service your vehicle so quickly and get you back on the road. We hope to see you again!

July 10, 2019

Dealership Rating
Employee Rating

Great service - as always Every time I bring any of my Nissans in for service I am treated extremely well. From making the appointment to picking up the car, always a good expe More

by MJ2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Hieter

July 06, 2019

Dealership Rating
Employee Rating

Excellent service My experience was excellent I was impressed with the service, I would definitely visit again. Everyone was friendly and extremely helpful. Rothrock ni More

by Digenius21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2019

Nucar Nissan of Allentown responded

Thank you for your review! We are glad to hear that our service department could get you back on the road quickly and safely! We look forward to seeing you again at your next appointment!

July 04, 2019

Dealership Rating
Employee Rating

Amazing Service and even more Extraordinary People Everyone is genuinely interested in making sure my car gets the best service possible. I always deal with Simone when I come in and she's amazing. She More

by lakersfan1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2019

Nucar Nissan of Allentown responded

Thank you for your review! It's so great to hear that Simone is always so thorough and helpful whenever you come in. We look forward to seeing you for your next service appointment!

July 03, 2019

Dealership Rating
Employee Rating

Same day service The service team fixed an ABS trouble code, did a major A/T service, oil change, and fluid changes for both diffs and transfer case. More

by 2005Titan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 08, 2019

Nucar Nissan of Allentown responded

We appreciate your feedback! We're pleased to hear that service was able to fix all of those things for you. We hope you'll come back for all your service needs!

June 28, 2019

Dealership Rating
Employee Rating

Very prompt service I had a 6-month free maintenance. I was told it took about half an hour. It was done very prompt. Will come back in the future. More

by MYXU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2019

Nucar Nissan of Allentown responded

Thank you for the five star review! We're glad to hear that we were glad to get you back on the road in such a prompt manner. Drive safe!

June 20, 2019

Dealership Rating
Employee Rating

Great people Great Service We have been coming here for a while now and I’ve always had great service even in emergency situations. We will definitely be back in the future. More

by What
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2019

Nucar Nissan of Allentown responded

We appreciate your loyalty and faithfulness, we promise to always take care of you here at Rothrock!! Drive safe out there, we look forward to seeing you in the future!

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