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Simone McErlean
Simone McErlean | Page 49
Service Consultant
Nucar Nissan of Allentown
1648 Plaza Lane
Allentown, PA 18104
516 Reviews
516 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
516 Reviews of Simone McErlean
September 08, 2019
Rothrock is the best place to service your car I was a hundred percent satisfied with my service at Roth rock thank you very much Roth Rock and thank you Patrick Jeffers for your service provided b I was a hundred percent satisfied with my service at Roth rock thank you very much Roth Rock and thank you Patrick Jeffers for your service provided by rock rock More
by CPN1CKA
Verified CustomerOther Employees Tagged: Patrick Jeffers
September 04, 2019
Great service Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile Everytime I come here after i bought my charger from rothrock the service is outstanding as always.. they always remember my name with a smile More
by Dody
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche
August 24, 2019
Good n quick Thanks for finding n repairing noise from wheel bearing. I feel safer driving my car again. Ready for some distant road trips. I appreciated the re Thanks for finding n repairing noise from wheel bearing. I feel safer driving my car again. Ready for some distant road trips. I appreciated the repair completed in a few hours. More
by JRSJR456
August 21, 2019
Friendly and efficient. Service done in a friendly and timely manner. Wait area clean and comfortable. Very pleased with service provided. Would not hesitate to recommend Rot Service done in a friendly and timely manner. Wait area clean and comfortable. Very pleased with service provided. Would not hesitate to recommend Rothrock for sales or auto service. More
by kc73kw
Other Employees Tagged: Jose Baret , Brianna Smith
August 20, 2019
Great job I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recomme I had a brake issue with my car, Talked to Simone at 4:00pm on a Friday and they looked at it on Saturday and fixed it on busy schedule. Then recommended a oil change while it was there that was due soon. I appreciate Simone and service department for fitting me in. I highly recommend this dealership. More
by BRIAN G
Other Employees Tagged: Patrick Jeffers, Charlene Kratzer, Chelsea Norton, Mario Sessanta , Gary Christman, Alex Hieter, Ed Long, Dante Mancini, Wayne Roatche
August 18, 2019
Work not complete Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicat Came in for a tire change and I have the tire protection plan and the two tires i came to change, was changed, but no air was added to it. The indicator came on when I was about to Leave. I was told by the young man that receives the incoming cars “oh it will come off once I start driving “. The lights never came off, I had to pay to put air into my both my tires. D More
by Butterfly
Other Employees Tagged: Charlene Kratzer
August 15, 2019
Simone is Wonderful! She’s a delight to work with! We will definitely back and it’s thanks to Simone’s great customer Service skills. Respectful and friendly! She’s a delight to work with! We will definitely back and it’s thanks to Simone’s great customer Service skills. Respectful and friendly! More
by Smsdietz
August 03, 2019
Great service Stop in to see if they could do a state inspection. I did not have an appointment for this. Took me in right away. Told me it would take about an hour Stop in to see if they could do a state inspection. I did not have an appointment for this. Took me in right away. Told me it would take about an hour and a half to complete. Waited in their lounge area. It was done in that time and even a courtesy wash. Very pleased with the service. More
by shooter954
Other Employees Tagged: Patrick Sellers
August 02, 2019
Friendly, informative and professional The staff was very friendly, informative and helpful and the service at Rothrock Nissan was prompt at repairing my issues and getting me back on the r The staff was very friendly, informative and helpful and the service at Rothrock Nissan was prompt at repairing my issues and getting me back on the road quickly. Thank you for a great service experience. More
by Happy Customer
Other Employees Tagged: Alex Hieter
July 19, 2019
Not responsive Took a year of constant calls to fix a problem and am still having issues. Original problem solved creating other problems . Still awaiting resolution Took a year of constant calls to fix a problem and am still having issues. Original problem solved creating other problems . Still awaiting resolution of those. More
by Louspag
Other Employees Tagged: Patrick Jeffers
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