Skip Scanlon
Skip Scanlon at Executive Volkswagen
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Skip Scanlon | Page 16

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
202 Reviews
5.0

202 Reviews

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202 Reviews of Skip Scanlon

September 01, 2023

Dealership Rating
Employee Rating

The dealership has always been very professional and upfront about costs. The service is quick and respectful of the customers' time. More

by prashantemani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 01, 2023

Dealership Rating
Employee Rating

This is the second car I buy at this dealership and the first time working with Kevin Maldonado. Kevin walked me through my options, the available cars within my budget and desired features, and explained More

by Marvin Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Leninger, Chris Bonilla , Kevin Maldonado

Sep 01, 2023

Executive Volkswagen responded

Thank you, Marvin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

Dealership Rating
Employee Rating

Great, quick service. Even on short notice. Friendly and helpful staff and management. Best VW dealership on the coast. More

by Ziiiig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Anthony Woods

Sep 01, 2023

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

Dealership Rating
Employee Rating

The Dealership is welcoming, friendly, and both the salespeople and service agents, are very knowledgeable More

by susanb_meyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eleanor DuPaul, Chris Bonilla

Sep 01, 2023

Executive Volkswagen responded

Thank you for your business and this review, Susan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2023

Dealership Rating
Employee Rating

Great people, very knowledgeable and friendly atmosphere, just leased a 2023 Tiguan, loving it great suv More

by FRANKGAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2023

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon!

August 30, 2023

Dealership Rating
Employee Rating

I always have a pleasant experience when bringing my car in for maintenance. The staff is always helpful and very friendly. More

by s.mccutchen1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2023

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

August 29, 2023

Dealership Rating
Employee Rating

Remodel of the dealership is great! The service staff are trustworthy, pleasant and helpful. My service experience was good and I will be a return customer. More

by Amy PS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marlena

Aug 30, 2023

Executive Volkswagen responded

Amy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 10, 2023

Dealership Rating
Employee Rating

Skip is the best! He is always very upfront and honest about the condition of your vehicle and explains what they can do to help. Bring your VW here! More

by AVERYSTONE112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Executive Volkswagen responded

Thank you so much for your kind words for Skip, and for taking the time to leave us this wonderful feedback!

August 04, 2023

Dealership Rating
Employee Rating

Going to any car dealership for service is always an exercise into the unknown. But Skip and the staff make the process painless. Always professional and honest. Executive is my only choice in caring fo More

by BKTEXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Executive Volkswagen responded

Thank you for your kind review! Quality customer service is always our number one priority, and we're happy to hear that Skip and the team delivered such a great experience. Thank you again for choosing Executive Volkswagen!

August 03, 2023

Dealership Rating
Employee Rating

Skip was professional, clear in his explanations of the problem and the plan to repair. He was helpful throughout and made for a 5 Star customer experience. More

by dchevalierj
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Executive Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skip met your expectations. Thank you for choosing Executive Volkswagen, we look forward to having you as a valued customer for many years to come!

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