Skylar Warner | Page 10

Tri State Nissan responded

Wow, thank you, amybaird703, for being a loyal customer and trusting us with not just one but three of your awesome rides! We're inspired that our team consistently delivered great service to all your vehicles. We appreciate your support and look forward to serving you with even more amazing experiences in the future!

Tri State Nissan responded

Thank you so much, kina28anderson, for your heartening review! We're thrilled to hear about your excellent experience with our great customer service, friendly staff, and quick service that didn't keep you waiting. We look forward to making your next experience with us even better!!

Tri State Nissan responded

Thank you for your feedback! We appreciate you bringing this to our attention. We apologize for any inconvenience caused by the lack of product documentation for the tires you purchased. We strive to provide thorough and detailed information to our customers, and we'll make sure to address this issue promptly. Your satisfaction is important to us, and we want to ensure that you have all the necessary documentation for your purchased items. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know. We value your business and look forward to serving you again in the future!

Tri State Nissan responded

Thank you for taking the time to leave us a review, Skylar and the team are thrilled to hear that you had a positive experience with us. We appreciate your loyalty over the years and look forward to continuing to provide you with the same quality service for years to come.

Tri State Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you were able to get in and out quickly for your oil change and tire rotation. We appreciate your business and hope to see you again soon for your vehicle's maintenance needs.

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

Tri State Nissan responded

We apologize for the inconvenience you experienced during your recent visits to our dealership. We take our customers' concerns seriously and we regret that we were not able to meet your expectations. Regarding the tire rotation and oil change, we apologize for not meeting your expectations. We assure you that our technicians receive training on the latest Nissan technology, and we take tire rotations seriously. We will investigate this matter further. With regard to your Rogue's AC, we are sorry that we were not able to resolve the issue during your visit. Our technicians use advanced diagnostic tools to identify and address issues with our customers' vehicles. However, in this case, we were unable to replicate the issue you were experiencing, and we understand how frustrating that can be. We appreciate your feedback and we take it seriously. It is our goal to provide our customers with the best possible experience, and we apologize that we fell short in your case. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing Tri-State Nissan, and we wish you all the best with your new Toyota.

Tri State Nissan responded

Thank you for taking the time to provide feedback about your experience with us. We are always hard at work to ensure our team delivers on our brand promise, and every customer has a positive experience. We will consider your feedback as we work toward improving how we do business. If you have a moment, please contact the Service Manager at 540-667-6800 or via email at contact.us@tristatenissan.com with more details about your recent visit. Our goal and commitment is to deliver 100% customer satisfaction. Nothing else will do.

Tri State Nissan responded

Thank you for taking the time to leave a positive review! We are thrilled to hear that you had a great experience with our team and that they always put your best interest first. Our staff takes pride in providing exceptional customer service and ensuring our customers' satisfaction. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!