Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner | Page 11

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
113 Reviews
4.7

113 Reviews

Write a Review

113 Reviews of Skylar Warner

May 09, 2023

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Employee Rating

I love the service and how nice everyone is, I will definitely buy my next vehicle from you More

by d.dennis.06
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Martin Arellano , Bob Pressler, Drake Shaw, Josh Stogdale

May 10, 2023

Tri State Nissan responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our team and that you appreciate our commitment to exceptional customer service. We would be honored to help you find your next vehicle when you are ready, and we look forward to serving you again in the future!

May 10, 2023

d.dennis.06 responded

I love my Nissan Rogue that I purchased from your dealership and everyone went out of their way during the purchasing process!!!!

May 05, 2023

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Dealership is great but your place in Cincinnati that I mail my payment to is terrible More

by Randyjthomas911
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns , Bob Pressler, Drake Shaw, Josh Stogdale

May 08, 2023

Tri State Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience with us at the dealership. Our team takes pride in providing exceptional service, and it's great to know that we met your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 02, 2023

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Apparently Nissans technology out paces the service techs at Tri State Nissan. Brought my car in for an oil change and tire rotation. The back passenger tire was 3 lbs low when I brought it in. When I lef More

by ckeyser06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Riggleman

May 02, 2023

Tri State Nissan responded

We apologize for the inconvenience you experienced during your recent visits to our dealership. We take our customers' concerns seriously and we regret that we were not able to meet your expectations. Regarding the tire rotation and oil change, we apologize for not meeting your expectations. We assure you that our technicians receive training on the latest Nissan technology, and we take tire rotations seriously. We will investigate this matter further. With regard to your Rogue's AC, we are sorry that we were not able to resolve the issue during your visit. Our technicians use advanced diagnostic tools to identify and address issues with our customers' vehicles. However, in this case, we were unable to replicate the issue you were experiencing, and we understand how frustrating that can be. We appreciate your feedback and we take it seriously. It is our goal to provide our customers with the best possible experience, and we apologize that we fell short in your case. If you have any further concerns, please do not hesitate to contact us. Thank you for choosing Tri-State Nissan, and we wish you all the best with your new Toyota.

April 30, 2023

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This us to be my go to place for buying vehicles and service work. But my last many experiences have left me wondering. This place is QUICK to rip you off and when you bring it up they shrug it off and More

by jason@jcs-homeservices.com
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Todd Kerns, Martin Arellano , Mike Brown, Josh Stogdale

May 01, 2023

Tri State Nissan responded

Thank you for taking the time to provide feedback about your experience with us. We are always hard at work to ensure our team delivers on our brand promise, and every customer has a positive experience. We will consider your feedback as we work toward improving how we do business. If you have a moment, please contact the Service Manager at 540-667-6800 or via email at contact.us@tristatenissan.com with more details about your recent visit. Our goal and commitment is to deliver 100% customer satisfaction. Nothing else will do.

April 27, 2023

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Great people to work with, very professional. They always have my best interest first. I always look forward to seeing them. More

by sportsplus.jim
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Martin Arellano , Bob Pressler, Josh Stogdale

Apr 27, 2023

Tri State Nissan responded

Thank you for taking the time to leave a positive review! We are thrilled to hear that you had a great experience with our team and that they always put your best interest first. Our staff takes pride in providing exceptional customer service and ensuring our customers' satisfaction. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 24, 2023

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Great staff they make sure that all my vehicle needs are taken care of and my vehicle is safe to drive More

by KELLERCR2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Martin Arellano , Bob Pressler, Josh Stogdale

Apr 25, 2023

Tri State Nissan responded

Thank you for taking the time to share your positive experience with our staff! We are thrilled to hear that we have been able to take care of all your vehicle needs and ensure that your vehicle is safe to drive. Our team takes pride in providing exceptional customer service and ensuring that every customer leaves our dealership feeling satisfied and confident in their vehicle. We truly value your patronage and appreciate the opportunity to serve you. Thank you again for choosing us, and we look forward to seeing you again soon!

April 23, 2023

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They took care of my wife’s new car and she is not easy to please. I will continue to do business with tri state and considering on buying another car from them based on our past experiences with them on More

by Daniellafond87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns, Martin Arellano , Bob Pressler, Josh Stogdale

Apr 24, 2023

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that we were able to take care of your wife's new car and provide her with excellent service. We understand that customer satisfaction is key, and we're glad that we were able to meet your expectations. Thank you for your continued business and for considering us for your next vehicle purchase. We appreciate your loyalty and look forward to serving you and your family again in the future.

April 23, 2023

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Tri State Nissan is the best dealership in the area. From the principal Jerry to business office Julian without any pressure I would recommend them to everyone if you want exceptional service. My car w More

by lisabeckwith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman , Bob Pressler, Jerry, Julian, Mike

Apr 24, 2023

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great experience with our dealership and that our team, from the principal Jerry to our business office staff, provided you with exceptional service without any pressure. We strive to make our customers feel comfortable and welcome at all times, and we're glad that we were able to exceed your expectations. We're also happy to hear that Jerry was able to assist you with your car and that it was a simple fix. Thank you for recommending us to others and for choosing us as your dealership. We look forward to serving you again in the future.

April 22, 2023

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Great service and fast. I Would recommend to anyone. They have always treated me right. More

by cm.caps.fan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Tri State Nissan responded

Thank you for your positive review! We're thrilled to hear that you had a great service experience with us and that we were able to provide you with fast and efficient service. Our team is committed to treating our customers with respect and honesty, and we're glad that we were able to exceed your expectations. Thank you for recommending us to others and for trusting us with your vehicle service needs. We appreciate your business and look forward to continuing to serve you in the future.

April 16, 2023

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The team was very nice and helpful. They were fast and they were patient with everyone. More

by Eric Rodriguez
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Recommend Dealer
Yes
Apr 17, 2023

Tri State Nissan responded

Thank you for your fantastic review, Eric! We're thrilled to hear that our team was able to provide you with exceptional service and that they were very nice and helpful. Our team takes pride in providing a fast and efficient experience, while still taking the time to be patient and ensure that our customers feel valued and heard. We appreciate your business and your kind words, and we look forward to serving you again in the future for all your vehicle needs! Thank you for choosing us!

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