Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner | Page 6

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
113 Reviews
4.7

113 Reviews

Write a Review

113 Reviews of Skylar Warner

July 24, 2024

Dealership Rating
Employee Rating

Was very courteous and professional. Had no wait time. Came back in a quick turnaround and discussed the issue and ordered the part and was on my way. More

by mapaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm excited that everything was exactly the way you wanted. We enjoy you coming, but we don't want to keep you from your amazing schedule! Have a fantastic summer, and we'll see you soon!

June 11, 2024

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Employee Rating

Great service. Skyler was always making me aware of how long it would be and if anything else was needed. More

by kerry0663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Tri State Nissan responded

Thank you for your amazing review!! I'm so glad that everything went well! Skyler is awesome, and I'm happy she represented us well by providing excellent communication and service. We'll see you soon, and have a wonderful day!

June 05, 2024

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The service department is amazing. They are the reason I am a longtime repeat customer. More

by TAMARASTANSBERRY
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Jeremy Siebert, Todd Kerns, Martin Arellano , Bob Pressler, Josh Stogdale

Jun 05, 2024

Tri State Nissan responded

Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!

May 18, 2024

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Great customer service. Explained everything that was to happen. Fast and affordable and pleased with the entire encounter. More

by tsamptrail
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Tri State Nissan responded

Thank you for your epic five-stars! I'm excited that we made everything a fun, smooth journey. That's what we're all about: helping you out. Have a wonderful day!

May 18, 2024

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No hassle, quick service. Very attentive to what I asked and needed. Also provided coffee More

by SJUDYFAMILY
Service Price Transparency
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Recommend Dealer
Yes
May 20, 2024

Tri State Nissan responded

Thank you for your amazing review! I'm glad everything was nice and smooth. I'm curious: is our coffee five-stars? If so, we'll make sure to satisfy more of our customers with it. If our business booms because of a coffee spike, you get the credit! Have an incredible day!

May 15, 2024

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Employee Rating

We are happy with the friendly fast service at Tri State Nissan. They are always helpful when we take our cars in for service. More

by daluw2
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Kerns

May 16, 2024

Tri State Nissan responded

And we are happy with awesome customers like you! I think it's safe to say we're the fast food of vehicle service--speedy and efficient. We're happy to help you drive away with a smile, knowing you and your car are thriving. Have a wonderful day!

May 09, 2024

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Quick, professional service with no issues. Kept me informed the entire time. My go to for auto repair. More

by THOMASMBACON
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2024

Tri State Nissan responded

Thank you for the five stars! The team likes to keep things speedy and efficient. I'm excited to see you next time!

May 05, 2024

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Just as when we first bought the car in December, everyone there is professional and kind. More

by julielewis163
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Workmanship
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Service Communication
Recommend Dealer
Yes
May 07, 2024

Tri State Nissan responded

Thank you for your continued support, julielewis163! We're thrilled to hear that you've had positive experiences with us, both during your car purchase and during your recent visit. Our team takes pride in providing professional and courteous service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

May 04, 2024

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Employee Rating

Did not call complete the service I asked for BUT they did recommend many other services to pad the bill. Just not a good experience as per usual. More

by BRAD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Kerns

May 07, 2024

Tri State Nissan responded

We appreciate you sharing your feedback, BRAD87. It's disappointing to hear that the service you requested wasn't completed as expected. Your experience is important to us, and we apologize for any inconvenience caused. We'll take your comments into consideration to improve our service quality and ensure better communication in the future. If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to reach out.

May 04, 2024

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Employee Rating

I took car in for 5k service. The service was performed quickly snd the service advisor was very professional in the recommendations he made. Could not get them done this time b More

by bjshuman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Stogdale

May 07, 2024

Tri State Nissan responded

Thank you for sharing your experience, bjshuman33! It's great to hear that your 5k service was performed quickly and that you had a professional interaction with the service advisor. Planning for future maintenance is always a good idea, and it's wonderful that you found the experience both pleasurable and timely. If you have any further questions or need assistance in the future, don't hesitate to reach out.

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