Skylar Warner
Skylar Warner at Tri State Nissan

Skylar Warner | Page 8

Service Advisor

Tri State Nissan

1230 Millwood Pike
Winchester, VA 22602

4.7
113 Reviews
4.7

113 Reviews

Write a Review

113 Reviews of Skylar Warner

January 21, 2024

Dealership Rating
Employee Rating

Skylar and the Nissan staff did a great job. I will return in the future for required maintenance. Beyond outstanding. Nate More

by NPREZZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin Arellano

Jan 23, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

January 03, 2024

Dealership Rating
Employee Rating

Fast and reliable. Very accommodating and cleared any confusions. Will come back again of course More

by jay_carizon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman

Jan 09, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

December 31, 2023

Dealership Rating
Employee Rating

This dealership is always professional and pleasant. I would highly recommend anyone needing work done to there vehicle to go here. More

by j_hindman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Todd Kerns, Martin Arellano , Bob Pressler, Drake Shaw, Josh Stogdale

Jan 10, 2024

Tri State Nissan responded

Thank you for taking the time to let us know how we did. The review and 5 star rating mean so much and it is such a blessing to work along side these ladies and gentlemen everyday. Their care and compassion for every customer they encounter is truly amazing. We Hope you enjoy your new vehicle and Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our select team members and dealership. Please feel free to let them know how well we represent their brand not only in brand knowledge but in the most important, Customer Service satisfaction. If you have any questions, please feel free to contact me directly.

December 20, 2023

Dealership Rating
Employee Rating

We Always receive first class white glove service. Bob is the best. We will always bring our cars to TriState because of him! More

by VALENTINE.LISBOA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Martin Arellano , Bob Pressler

Dec 23, 2023

Tri State Nissan responded

Valentine.lisboa83, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly. Thank You, Kind Regards, Jennifer Stead Owner Loyalty Manager Tri-State Nissan (540)771-3016

December 11, 2023

Dealership Rating
Employee Rating

Came in because I had hit some road debris that had knocked the plastic underneath loose, and they fixed that and did an oil change and I was on my way in less than an hour... which was most excellent! More

by jerribrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Tri State Nissan responded

Hello Jerri, We want to Thank you so much for your positive words in regards to our service department. They are truly very helpful and courteous. We see how hard they work everyday to give each customer the most successful service visit. Each customer deserves to leave here fully satisfied in the end result of their service request. Also, thank you for the 5 star rating to go along with your positive words. Per Nissan you will soon receive a detailed survey in regards to your advisors customer service skills. We ask you to please let Nissan know how well Miss Skylar represented Nissan's brand as well as Tri-states personal satisfaction. Thank you for continuing as a member of our valued customer family.

December 08, 2023

Dealership Rating
Employee Rating

Skyler met me at the door, got the truck in, in less than a minute. I am a return customer so all my info is on file so using the vehicle information she looked it up and I was off to lunch in less than a m More

by hugh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Siebert, Greg Strosnider, Todd Kerns , Josh Stogdale

Dec 08, 2023

Tri State Nissan responded

Wow! Skyler and our team at Tri-State Nissan are overjoyed by your amazing feedback! We're delighted to have you as a return customer, and it's fantastic to hear that Skyler's efficiency and attention to detail made your experience seamless. Providing quick and thorough service is a priority for us, and we're thrilled that we could meet your expectations. Thank you for taking the time to share your positive experience, and we look forward to serving you again in the future. Safe travels, and thanks for choosing Tri-State Nissan!

November 18, 2023

Dealership Rating
Employee Rating

Fantastic service! Thank you for helping me find the perfect car for me! Kevin, Jason and Julius are amazing! More

by annaejenkins1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Riggleman, Julius Zakery , Angel Payne, Bob Pressler, Vlad Stanisavljevic, Jennifer Stead, Jason Johnson (FIVE STARS!!!)

Nov 29, 2023

Tri State Nissan responded

Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience and that Kevin, Jason, and Julius made sure you found the perfect car. We take pride in providing top-notch service, and it's rewarding to know we met your expectations. If you ever need further assistance or have questions, feel free to reach out. Safe travels in your new car, and we look forward to serving you again in the future!

Dec 15, 2023

Tri State Nissan responded

Hello Thank you for your positive review and 5 star rating. We truly appreciate your enthusiasm with the great customer service from our staff. They work very hard each day to make sure that our customers get the best experience possible. Thank yo9u for being a member of our Nissan valued customer team

November 02, 2023

Dealership Rating
Employee Rating

We have received fast, curteous service for many years. They have very convenient service hours. More

by WILLIAM_NICOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Tri State Nissan responded

Thank you for being so loyal over the years, and we're thrilled to know that you've consistently received fast and courteous service. Convenience is essential, and we're delighted to offer service hours that suit your needs. If there's ever anything more we can do for you, please don't hesitate to let us know. Here's to many more years of providing excellent service!

October 03, 2023

Dealership Rating
Employee Rating

Very satisfied with our purchase. Would recommend to friends and family. Haven’t bought a new vehicle in 23 years. More

by wilma_pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Tri State Nissan responded

Hi Wilma We are so pleased that you are enjoying your new car purchase and that you feel confident in your decision. We understand how possibly nervous you could've been after 23 years. It is most pleasing to hear that you gave us the chance to help you and get you into something new and most deserved. Thank you for your positive review and your 5 star rating. Congratulations on becoming a member of the Tri-State Nissan valued customer family. Cheers to you!

September 16, 2023

Dealership Rating
Employee Rating

Fixed an annoying issue on the car and didn't cost us a fortune. Thanks! More

by DAVID.SCHWANTES
Recommend Dealer
Yes
Sep 18, 2023

Tri State Nissan responded

We're thrilled to hear that we could squash that pesky car annoyance without breaking the bank David! Our team at Tri-State Nissan takes pride in delivering top-notch service that keeps both our customers and their wallets happy. We'll always be here whenever you need us—happy driving!

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