Sly Wallen
Sly Wallen at Byers Ford

Sly Wallen

Asst. Service Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

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4.7
7 Reviews

Languages Spoken

English English

4.7

7 Reviews

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7 Reviews of Sly Wallen

May 22, 2025

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Love that they get my car in and do what is asked. I don't have to wait long and the people are very friendly More

by MRSTFOOR28
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our friendly team and efficient service. Getting you back on the road quickly and with exactly what you need is always our goal. We look forward to assisting you again in the future! 🚗💨

May 22, 2025

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Thank you so much for the brake adjustment. So thankful for the ease of it all More

by RUSHGIRL302003
Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you for your kind words! We're thrilled to hear that the brake adjustment process was smooth and effortless for you. Your satisfaction and ease are our top priorities. If you need any further assistance, feel free to reach out—we’re always here to help!

May 17, 2025

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I can always trust the service writers to be honest and I trust John Grijak when I need a new car. More

by bobfeuillerat1
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Recommend Dealer
Yes
May 19, 2025

Byers Ford responded

Thank you for your kind words! Honesty and trust are values we deeply prioritize, so it’s wonderful to hear that John and our service team have earned yours. We look forward to continuing to assist you with all your car needs. If there’s anything else we can do for you, don’t hesitate to reach out!

May 17, 2025

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Friendly and helpful staff that met our needs and time restraints. Great service and better than expected results. More

by barthdad
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear that our team was able to meet your needs and work within your time constraints. Providing great service and exceeding expectations is always our goal, and we’re glad we could deliver that for you. We look forward to serving you again in the future!

May 13, 2025

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Awesome staff! Everyone is always very helpful. I will continue to do all my Ford and Lincoln service at Byers! More

by THOMASDEBERSON
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Byers Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that our staff has been so helpful and that you've had such a positive experience with us. We truly appreciate your loyalty and look forward to continuing to provide you with top-notch service for your Ford and Lincoln vehicles. See you next time!

May 13, 2025

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Byers Ford has an awesome staff! They are very knowledgeable and proficient. Very thorough. Enjoy talking to them. More

by maof3bz
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Recommend Dealer
Yes
May 14, 2025

Byers Ford responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing thorough and knowledgeable service is very important to us, and it’s wonderful to know you enjoyed interacting with our staff. We truly appreciate your feedback and look forward to serving you again in the future!

May 13, 2025

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I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
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Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

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